Iliana Diaz Martinez

Responsible for comprehensive administrative management, including the complete purchasing cycle and direct contact with suppliers. I oversee invoice issuance and collection control (treasury), ensuring business liquidity. Additionally, I provide key support in post-sales customer service, ensuring high standards of quality and service incident resolution.

I managed a portfolio of key clients in Peru. My negotiation and client relationship skills were fundamental to closing strategic deals and fostering client loyalty.

I led a collections team, implementing strategies to reduce overdue accounts by 90%. I performed detailed analysis of the client portfolio and designed personalized action plans for each case. My negotiation skills were key to reaching payment agreements and minimizing losses.