About Ilham
French
Native or bilingual
English
Fluent
Spanish
Fluent
Arabic
Native or bilingual
Experience
- Crédit agricoleProject ManagerBANKING AND INSURANCEMarch 2025 - January 2026 (10 months)Paris, FranceMission Context:As part of the transformation and optimization of IT project financial management, I am acting as Project Manager for a strategic internal application dedicated to project portfolio management.The application is used by approximately 200 internal users within the cluster, managing over 2,000 project portfolios daily.The primary users are Project Managers and Project Portfolio Managers (RPPs).The application's objective is to centralize, validate, and manage the financial data of portfolios, highlighting CAPEX/OPEX forecasts.Functional Scope:
- Project portfolio management and tracking
- Financial management:
- CAPEX/OPEX Forecast
- Consumption tracking
- Budget variance analysis
- Decision support for portfolio managers
- Financial data validation and standardization
Main Responsibilities*Complete RUN Management:- Incident and bug tracking
- Coordination with technical teams
- Impact analysis and prioritization
- Guarantee of service availability and quality
BUILD Management:- Scoping business needs
- Functional evolution studies
- Writing terms of reference and functional specifications
- Tracking development and testing
- Organizing and managing Production Releases (MEP)
Business Relations & Facilitation- Facilitating business workshops with project managers and RPPs:
- Requirements gathering
- Analysis of user pain points
Interface between:- Business/Technical Teams
- Support/Operations
User Training & Support- Writing support materials: User guides, Procedures..
- Change management and user skill development support
Governance and Management - AIRBUS CommercialProduct Manager-IT Project ManagerAVIATION AND AEROSPACEDecember 2023 - March 2025 (1 year and 3 months)Toulouse, France*Full SAP Migration Management:In-depth data analysis, rigorous planning, flawless execution, meticulous data cleansing and mapping to ensure the integrity and quality of migrated data.*Functional & UAT Testing Design and Supervision:Writing and validating over 250 test scenarios, organizing validation sessions with key users, proactive defect management with a 95% resolution rate before production.*Multi-site and Offshore Cross-functional Coordination:Managing teams across multiple time zones, proactively addressing cultural differences, optimizing communication and streamlining exchanges to ensure adherence to deadlines using collaborative tools (JIRA, Confluence).*Pragmatic Change Management:Facilitating user workshops, creating educational materials, providing personalized training and support to teams to maximize adoption and reduce resistance.*Rigorous Performance Indicator Management:Precise tracking of budget, schedules, risks, and quality via KPI dashboards (Power BI), with transparent and regular reporting to sponsors and stakeholders.*Adherence to Standards and Regulatory Compliance:Strict application of the Control and Security Regulation (RCS), clear and complete drafting of Requests for Proposals (RFPs) and functional and technical specifications.*Effective Project Governance Facilitation:Preparation and facilitation of steering committees (COPIL, COPROJ), milestone tracking, and proactive dependency management to ensure project progress.
- CircetTelecom Networks Project ManagerTELECOMMUNICATIONSFebruary 2022 - November 2023 (1 year and 9 months)In-depth analysis of client needs and technical project scoping:
- Requirements gathering, writing detailed technical specifications, and precise definition of deliverables.
Execution of technical studies using NOUGAT software:- Planning, feasibility analysis, and solution validation.
- Management and creation of purchase orders, ensuring compliance and tracking of supplies.
Operational coordination of technical and field teams:- Supervision of work, organization of interventions, and real-time progress monitoring.
Facilitation of project monitoring instances:- Preparation and conduct of progress meetings, technical and functional reporting to stakeholders.
Proactive risk management and incident handling:- Identification of IT and field blocking points, management of unforeseen issues, and implementation of effective corrective action plans.
Supervision of technical and functional testing phases:- Verification of compliance with IT standards and norms, monitoring of test campaigns, and rigorous validation of deliverables.
Cost and deadline optimization:- Implementation of efficiency levers to ensure project profitability while meeting deadlines.
Mastery of IT tools and methodologies:- Project management via SALVIA, management and administration of the Navision ERP, order tracking, delivery coordination, and proficiency in collaborative tools.
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Education
- Scientific BaccalaureatePierre d'Aragon2014Baccalauréat Scientifique
- Master II: Applied Computer MathematicsPaul Sabatier2019Compétences techniques : - maîtrise des systèmes et outils informatiques : systèmes d'exploitation, réseaux, systèmes de gestion de base de données, compilateurs, progiciels de gestion intégrée, environnements de développement et de déploiement, programmation dans différents langages et contextes, technologies du Web - maîtrise des méthodes de gestion : comptabilité-finances, stratégie-marketing, production-logistique. Compétences méthodologiques : - maîtrise des méthodes pour concevoir et mettre en oeuvre des systèmes d’information : méthodes systémiques, méthodes orientées objet, approches par patrons, approches par composants et services - capacité à comprendre et à modéliser les processus métiers et à élaborer des solutions informatiques pour les piloter et les gérer - capacité à concevoir et mettre en oeuvre un système d'information décisionnel - capacité à modéliser une vision globale des différentes applications d'un système d'information, à étudier leurs interactions, à les urbaniser, à favoriser leur interopérabilité, à les intégrer - capacité à appliquer des méthodes de gestion de projets et à intégrer une démarche qualité - capacité à administrer les données d'une entreprise - capacité à élaborer et mettre en oeuvre des modèles pour améliorer le fonctionnement d'un système d'information : améliorer les performances, minimiser les coûts d'investissement et de fonctionnement. Compétences organisationnelles : - capacité à comprendre le contexte d'une organisation et à inscrire son action dans une stratégie collective - capacité à élaborer des scénarios et des plans d'action - capacité à travailler en équipe - capacité à organiser et à planifier la production collective, à respecter les échéances. Compétences comportementales : - capacité à écouter, dialoguer, argumenter, convaincre - capacité à réagir et à anticiper - capacité à impliquer les acteurs - capacité à établir des synergies entre les individus, entre les services - capacité à travailler dans un contexte international.
Certifications
- Power BIUdemy2025
- ExcelUdemy2023