About Ilham
French
Native or bilingual
English
Fluent
Experience
- BNP PARIBASDDI Architect (DNS-DHCP-IPAM) – Infoblox & EfficientIPBANKING AND INSURANCEJune 2022 - Today (4 years and 2 months)Operation of the international DNS platform – McAfee Proxies• RUN activity monitoring• Management of global DNS / DHCP / NTP infrastructure• Operation of security appliances: Installation, configuration, hardware and system troubleshooting• L3 Troubleshooting for DNS/DHCP scope• Equipment compliance monitoring• Ensuring infrastructure evolution• Troubleshooting / compliance / continuous improvement / capacity planning• Managing escalations and participating in TaskForces• Incident communication (Reports to Domain Managers, Service Management, AOM)• Participating in continuous improvement initiatives within the domain (Internal projects, implementation of new ideas)• Implementing changes during business hours and off-hours• Implementing TP20 appliances for the DNS/DHCP infrastructure in France and Belgium• System and Hardware implementation for security appliances (PROXY, RPF, NTP)• Installing new Infoblox LABs• Major and minor upgrades of internal, external France, and Fortis (Belgium) Infoblox servers• L3 Support for DNS and proxy incidents• McAfee proxy management and upgrades• Facilitating technical evolution and improvement• Analyzing, advising, and making recommendations to improve the efficiency of implemented technical solutions• Leading and participating in technical and cross-functional meetings• Leading and participating in project committees and steering committees• Writing various technical documentation for the L2 support team to create APIs• Writing other types of technical and functional documentation (Migration strategy, Test plans)• Being on-call• Responding to business needs by performing DNS switchovers, network reservations• Protecting all BNP Paribas URLs by securing them with the Akamai solution• Regular cleaning of IPAM, zones, and DHCP• Training new joiners
- ORANGEPre-Sales Engineer for Enterprise Network SolutionsTELECOMMUNICATIONSOctober 2021 - May 2022 (7 months)Missions and Achievements: Pre-sales• Management and leadership of Key Accounts, high-end, and mid-market clients (LVMH, Banks, Amazon, SNCF…)• Qualification and analysis of client needs within the scope of tenders, RFIs, and RFQs• Design and techno-economic validation of solutions proposed to clients regarding WAN, SD WAN, MPLS, Internet, XoIP, BVPN, BI, Cloud, Security, Office 365• Contributing to the commercial approach by presenting the proposed offer to the client and ensuring the cost price of deals during negotiation phases• Ensuring project launch in coordination with various stakeholders• Qualification and demonstration of solutions to clients• Supporting sales teams Expert DNS – InfobloxScrum Master• Agile Scrum Methodology: Daily stand-ups, coordination, Sprints, User stories• Collaboration in implementing the Agile Scrum methodology throughout the organization to improve communication between sales, project managers, and the delivery department• Assistance in team management to develop and maintain offer backlogsMulti-vendor environment: CISCO, PALOALTO, FORTINET, MERAKI, JUNIPER, HUAWEI, Ericsson Technological environments: BVPN, BI, MPLS, XoIP, Cloud, Office 365, LAN, WAN, WLAN, DC SDN DC, SD-WAN, SDA, WIFI.
- ORANGEArchitect Engineer, DNS Systems and Applications Expert - Scrum Master - OrangeTELECOMMUNICATIONSOctober 2019 - October 2021 (2 years)Missions and Achievements:• Migration of the DNS platform from Bind to Infoblox• Reference expert for DNS solutions (Bind, Powerdns, and unbound)• Translating specifications into technical requirements• Support for DNS in France and AMEA subsidiaries (Africa Middle East Asia)• Functional and performance testing for all DNS solutions• Optimization and security of DNS configurations• Monitoring the evolution of different DNS solution versions• Writing test plans and validating DNS solution evolutions towards IPv6• Writing test reports on physical and VM servers• Writing installation procedures, test plans, and operational guides• Implementing DNS server monitoring using Cacti• Regulatory blocking of malicious sites• Creation and design of a new platform via VmWare for the link between DNS and RBCI• Creation of the Cyberfilter platform for traffic filtering for business clients• On-call duty and business/off-business hours operations for DNS and Cyberfilter platformsScrum Master• Implementing the Agile Scrum methodology within the DNS expert team• Daily stand-ups for project progress, sharing difficulties, and defining possible resolutions• Organizing team-building activities• Collaboration in implementing the Agile Scrum methodology throughout the organization to improve communication between engineering and product managementMulti-vendor environment: CISCO, Fortinet, Infoblox Technological environments: DNS, DHCP, IPAM, Proxy, LAN, WAN, WLAN, WIFI, FIREWALL, Git, Ansible, Nagios, Grafana, JURA, Confluence
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Education
- Work-Study Program – Master's Degree in Computer Science, Networks trackParis Tech2018Cursus Alternance – Master Informatique parcours Réseaux
- Work-Study Program – Bachelor's Degree in Computer Science – Technical SalesIUT Belfort-Montbéliard2016Cursus Alternance – Licence informatique – Technico-Commercial
Certifications
- Cisco CCNA 1 & CCNA2CCNA 1 & CCNA2 Certification2015