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Ikram RabhiIR

Ikram Rabhi

Office Manager Remote | Administrative Management

€220/day
Paris, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Ikram

For several years, I held the position of Planning Department Manager at Protectline, a subsidiary of the Orange group. I worked in a demanding environment where reactivity, organization, and priority management were essential on a daily basis.

My role involved coordinating operational activity, organizing field team schedules, managing emergencies, and adjusting resources in real-time to ensure service continuity and quality. I also monitored activity indicators and facilitated communication between different departments to ensure smooth and efficient organization.

Over the years, I have developed strong expertise in complex schedule management, team coordination, organizational optimization, and activity steering. I have also strengthened my service orientation, my rigor, and my ability to make quick decisions in high-pressure situations.

This experience led me to evolve my professional path. I chose to leave salaried employment to gain more freedom and autonomy, and to put my skills at the service of multiple companies.

Today, as an independent professional, I support businesses, entrepreneurs, artisans, and freelancers in managing their daily operations. My goal is simple: to save them time, streamline their activities, and allow them to focus on their core business.

I offer reliable and structured support in administrative assistance, schedule management, activity coordination, and operational monitoring. I work remotely with responsiveness, rigor, and a keen sense of priorities, acquired on the ground in demanding environments.

My approach is based on quickly understanding your organization, identifying friction points, and implementing concrete solutions to improve your daily efficiency.
  • French

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • prosante assistance
    Medical Secretary
    MEDICAL
    January 2026 - Today (5 months)
    Paris, France
    Hello,

    I am an independent secretary specializing in administrative assistance, schedule management, and customer relations.

    With several years of experience as a Planning Service Supervisor within a subsidiary of the Orange group, I have developed solid skills in organization, team coordination, priority management, and administrative follow-up.

    I support professionals, entrepreneurs, freelancers, and associations in the daily management of their administrative tasks so that they can focus entirely on their core business.

    My services include:

    • Call and email management
    • Appointment scheduling and agenda management
    • Administrative follow-up of client files
    • Creation and formatting of professional documents
    • Data entry and database updates
    • Schedule management and intervention coordination
    • Administrative reminders and file follow-up
    • Commercial assistance and customer service

    What sets me apart:

    ✓ Management and supervision experience rarely found among independent secretaries
    ✓ Excellent organizational and emergency management skills
    ✓ High level of autonomy and strong sense of responsibility
    ✓ Professional and supportive communication with your clients and partners
    ✓ A true service culture acquired in a demanding environment

    Rigorous, responsive, and committed, I put my skills to work for your business to save you time and provide reliable, quality assistance.

    I look forward to collaborating with you.
  • Protectline
    Department Manager
    TELECOMMUNICATIONS
    September 2014 - November 2025 (11 years and 2 months)
    Noisy-le-Grand, France
    As the Planning Department Manager at Protectline, a subsidiary of the Orange group, I was responsible for the operational organization of daily activities. My role involved managing and optimizing field team schedules, coordinating interventions, and ensuring deadlines and priorities were met.

    I supervised a team and ensured smooth communication between different departments to guarantee optimal service quality. I also monitored activity indicators, analyzed emergencies, and adjusted resources based on needs.

    This experience allowed me to develop strong skills in complex schedule management, organization, priority management, customer relations, and activity steering in a demanding environment.
    Management Project Management Definition and Monitoring of Indicators (KPI) Customer Relationship Management (CRM) Priority Management and Deadline Adherence

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