About Ikram
French
Native or bilingual
Experience
- prosante assistanceMedical SecretaryMEDICALJanuary 2026 - Today (5 months)Paris, FranceHello,I am an independent secretary specializing in administrative assistance, schedule management, and customer relations.With several years of experience as a Planning Service Supervisor within a subsidiary of the Orange group, I have developed solid skills in organization, team coordination, priority management, and administrative follow-up.I support professionals, entrepreneurs, freelancers, and associations in the daily management of their administrative tasks so that they can focus entirely on their core business.My services include:• Call and email management• Appointment scheduling and agenda management• Administrative follow-up of client files• Creation and formatting of professional documents• Data entry and database updates• Schedule management and intervention coordination• Administrative reminders and file follow-up• Commercial assistance and customer serviceWhat sets me apart:✓ Management and supervision experience rarely found among independent secretaries✓ Excellent organizational and emergency management skills✓ High level of autonomy and strong sense of responsibility✓ Professional and supportive communication with your clients and partners✓ A true service culture acquired in a demanding environmentRigorous, responsive, and committed, I put my skills to work for your business to save you time and provide reliable, quality assistance.I look forward to collaborating with you.
- ProtectlineDepartment ManagerTELECOMMUNICATIONSSeptember 2014 - November 2025 (11 years and 2 months)Noisy-le-Grand, FranceAs the Planning Department Manager at Protectline, a subsidiary of the Orange group, I was responsible for the operational organization of daily activities. My role involved managing and optimizing field team schedules, coordinating interventions, and ensuring deadlines and priorities were met.I supervised a team and ensured smooth communication between different departments to guarantee optimal service quality. I also monitored activity indicators, analyzed emergencies, and adjusted resources based on needs.This experience allowed me to develop strong skills in complex schedule management, organization, priority management, customer relations, and activity steering in a demanding environment.
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