About Ikram
French
Native or bilingual
English
Fluent
Spanish
Conversational
Arabic
Conversational
Experience
- Ministère de la JusticeTest Management and Pilot Support ManagerPUBLIC SECTORMarch 2023 - December 2025 (2 years and 9 months)Paris, France• Pilotage of an electronic monitoring SI aimed at developing alternative penalties to imprisonment SAPHIR• Support for users in defining and prioritizing developments (Field visits, Workshops)• Drafting of needs statements and functional specifications (User Stories, acceptance criteria)• Testing: Test execution (JIRA Ticket), Development of a test plan, drafting of test reports.• Facilitation of workshops for requirements gathering and product backlog prioritization with business teams.• Training for agents and new joiners• Creation of documentation, support materials, user guides• Drafting of crisis communications• Monitoring project validation through KPIs (needs validation rate, testing success, user satisfaction, reduction of post-deployment anomalies)
- Carte Blanche PartenairesHealth AMOA Project ManagerSeptember 2020 - December 2022 (2 years and 3 months)• Digitalization of care pathways / Digital health• Identification of healthcare professionals' issues• Drafting of needs statements (functional specifications) and participation in backlog prioritization with business teams.• Benchmarking, Competitive and regulatory monitoring• Facilitation of scoping meetings to align business expectations and technical constraints.• Planning of testing and test execution, and go-live
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Education
- Bachelor of Science in Life SciencesUniversity of Evry Val d'Essonne2018Licence Science de la vie
- 2nd Year Specialized Management MasterISEAM-HEMA Group2022Mastère 2eme année de Management Spécialisé en