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Ihssane Ben MahdiIB

Ihssane Ben Mahdi

copywriters digital marketing

€130/day
Kasbah des Oudayas, MA
3-7 years
stylism
Textile
Fashion
Adobe Illustrator

Average response time: 1 hour

Freelancer profile translated to English.
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About Ihssane

customer service representative, a Canadian telecommunications project, I am training in digital marketing, I have more than 5 years of work experience, knowledge at the level of several fields (sales, marketing, graphic design, SEO, advertising, web design..)

  • French

    Native or bilingual

  • Arabic

    Native or bilingual

  • English

    Basic

Can work on-site
Kasbah des Oudayas (up to 50km)

Experience

  • Odigitco
    Founder
    SOCIAL NETWORKS
    March 2022 - June 2025 (3 years and 3 months)
    Rabat, RZ, Morocco
    Réseaux sociaux Communication digitale Stratégie webmarketing Branding Marketing
  • BELL CANADA
    Chargée de clientèle
    July 2014 - October 2020 (6 years and 3 months)
    Rabat, Morocco
    Forte d'une expérience de 4 ans à l'intersection de la gestion client et du marketing digital, j'accompagne les entreprises dans l'optimisation de leur parcours client de A à Z.

    Mon expertise repose sur un double pilier :

    Gestion Opérationnelle : Maîtrise complète du cycle client (accueil, facturation, résolution de litiges) avec un focus permanent sur la satisfaction.

    Stratégie de Fidélisation : Mise en place d'actions marketing ciblées pour transformer vos prospects en ambassadeurs fidèles.

    Rigoureuse et dotée d'un excellent relationnel, je sais allier l'analyse de données (marketing) à l'empathie nécessaire pour créer un lien durable avec la clientèle.

    Mes outils de prédilection : CRM (Salesforce/Hubspot), Logiciels de facturation, Meta Ads et outils de communication digitale.
    Commercial Fidélisation Marketing Gestion du service client Facturation

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Education

  • Executive Master, Digital marketing and communication
    Université Internationale de Rabat
    2023
    Executive Master, Digital marketing et communication
  • Professional license, business management
    Universite Internationale de Rabat
    2022
    Licence professionnelle, management des entreprises
Check out Ihssane's education

Skill set

Réseaux sociaux
Digital Marketing
Branding
Customer Relationship Management (CRM)
Customer Segmentation and Analysis
Marketing Analytics
Marketing and Communications Planning
Sales Excellence

Categories