About Iheb
French
Native or bilingual
Arabic
Native or bilingual
Experience
- mmaClaims Department ManagerBANKING AND INSURANCEFebruary 2024 - Today (2 years and 4 months)Colombes, FranceFile opening, warranty verification, liability analysis, recourse orientation, indemnity settlement
- MMAProfessional Client Advisor and Claims ManagerFebruary 2024 - Today (2 years and 4 months)Advice and support for professionals in their insurance coverage. Risk visits to analyze needs and propose appropriate solutions. Risk assessment related to the activity and prevention recommendations. Development and management of a client portfolio (SMEs, Self-employed, Auto professionals, Fleets, Construction). Negotiation and subscription of insurance contracts. File monitoring and client retention. Opening and management of Property and Casualty claims (professional and business risks). Analysis of guarantees and application of insurance conventions (IRSA, IRSI, CRAC). Settlement according to authority. Participation in expert assessments of doubtful cases. Negotiation and revision of expert assessments through reasoned negotiation.
- VERINGRemote Expert (DAB Pro-Enterprise)July 2018 - February 2024 (5 years and 7 months)Assessment, cost estimation of damages and validation of repair costs. Conducting technical analysis (cause, circumstances, liability) and developing structured expert reports. Negotiation with insurers and parties involved. Validation of indemnities and client support. Responsible for training and onboarding new recruits.
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Education
- Mathematics BaccalaureatePREPARATORY INSTITUTE FOR ENGINEERING STUDIES OF TUNIS "IPEIT"2007Baccalauréat Mathématiques