Iheb Echihaoui

Digital Marketing, Public Relations, and Trading Consultant, I assist companies in developing their visibility, retaining their customers, and optimizing their brand image.

Expert in SEO/SEA, social media, advertising campaigns, storytelling, I also master Google Analytics, HubSpot, Salesforce tools, advanced digital techniques like Java, Cybersecurity, and JavaScript, as well as multilingual translation and video editing.

Capable of managing projects with Agile, Scrum, and Kanban, I provide strategic and innovative solutions to boost companies' performance and competitiveness.

Curriculum Vitae – Iheb Echihaoui

📍 Personal Information

Name: Iheb Echihaoui

Date of Birth: 12/17/1997

Address: Menzel Bouzaiane, Sidi Bouzid, Tunisia

Phone: +216 22 229 1557

Email: [email protected]

Languages: Arabic (native), French (fluent), English (fluent), Italian (fluent)

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📍 Professional Profile

Customer service, digital marketing, and project management specialist, with over 5 years of experience at Ooredoo Tunisia. Passionate about innovative solutions, e-commerce, and renewable energies. Able to work effectively remotely and collaborate with international teams.

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📍 Professional Experience

Ooredoo Tunisia – Customer Service & Support (2019 – 2024)

Management and follow-up of customer requests.

Development of loyalty strategies.

Training of new agents and process optimization.

Freelance Projects (Tunisia & international)

Digital marketing (SEO, Facebook/Google Ads campaigns).

E-commerce and online store management.

Management of projects related to renewable energies and environmental awareness.

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📍 Education

Degree in E-commerce and Artificial Intelligence.

Continuing education in digital marketing, sales, and project management.

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📍 Key Skills

Advanced Customer Service & Technical Support

Digital Marketing & E-commerce

Sales and Negotiation

Project Management

Multilingual Communication

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📍 Availability

✅ Remote Work – Available immediately