About Igor
French
Native or bilingual
Experience
- OmnicitéQuality & Environmental Management ConsultantJanuary 2023 - Today (3 years and 5 months)Paris, France- Awareness of environmental issues (Climate Fresk, Digital Fresk, 2Tonnes Workshop, ...) - Carbon Footprint- Environmental Management System Audit and Deployment (ISO14001)- Process and customer journey optimization
- ING FranceMortgage Product ManagerBANKING AND INSURANCEMarch 2020 - January 2023 (2 years and 10 months)Paris, France•Design and management of product strategy (definition, results monitoring, action plan)•Pricing management (benchmarking, proposal for adjustment of pricing positioning, deployment and results monitoring)•Development of ING Mortgage (offer evolution, customer journey redesign)•Definition and deployment of the Mortgage growth plan (production and profitability)•Risk management (identification, measurement, deployment of mitigation actions)•Participation in Agile ceremonies (daily, sprint planning, retrospective, performance review, ...)
- ING FranceProcess Management ExpertBANKING AND INSURANCEJanuary 2017 - March 2020 (3 years and 2 months)Paris, France•Definition and management of the operational excellence approach (design, management and support of process managers)•Process analysis and optimization (DMAIC)•Represents France for the Credit process in inter-country ING process harmonization workshops (Spain, France, Italy, Czech Republic)•Identification and prioritization of operational efficiency projects (e.g., Business Case) with the aim of industrializing the Mortgage activity•Management of E2E transformation projects in "agile" mode (regulatory adjustments, innovation, reorganization)
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Education
- Discover the ISO26000 standard, Social Responsibility of OrganizationsAFNOR Compétences2022Découvrir la norme ISO26000, Responsabilité Sociétale des Organisations
- Carbon Footprint® - Mastery of the method - V8, Environmental StudiesInstitut de Formation Carbone (IFC)2022Bilan Carbone® - Maîtrise de la méthode - V8, Études environnementales