Freelancer profile translated to English.

Description

Confirmed consultant with 6+ years of experience in a major consulting firm, specializing in the management of complex IT projects and supporting large accounts (telecom, leisure, services). Dual role of Project Manager / Business Analyst, with a strong culture of testing, quality, production, run & reversibility. Accustomed to SAFe, multi-team and multi-site (onshore/offshore) contexts, I coordinate stakeholders, secure milestones, and guarantee service continuity while supporting the upskilling of teams.

Languages

French
Native or bilingual
Arabic
Conversational
English
Fluent
Spanish
Basic

Workplace preferences

Can work on-site

Paris (up to 50km)

Accenture
Reversibility Project Manager
CONSULTING AND AUDITS
October 2024 - December 2025 (1 year and 2 months)
Paris, France
Context: As part of the reversibility of a critical application scope within a SAFe train, with several squads and service providers involved.

Scoping of the reversibility perimeter(applications, flows, affected SAFe teams) and definition of objectives, milestones, and responsibilities (RACI).

Integration of reversibility activities into PI Planning: dedicated features/enablers, KT US, documentation, switchover.

Development and **management of the reversibility plan**: J-30 / J+30 planning, dual-run organization, GO/NO GO criteria, and backup plan.

Organization andfacilitation of knowledge transfer (KT) sessionsbetween the outgoing and incoming teams (demos, incident reviews, code reviews).

Structuring and updatingfunctional, technical, and operational documentation(runbooks, on-call procedures, deployment instructions).

Management of the incoming team's upskilling anddefinition of autonomy criteria(practical exercises, supervised incidents).

Implementation and monitoring of reversibility KPIs(KT rate, documentation coverage, autonomous incident management, post-switchover QoS) with reporting in committees (ART sync).

Risk management(knowledge loss, resource availability, deliverable quality) and coordination of contractual aspects with service providers.
Business Analyst Digital Project Manager SAFe Energy Reversibility
Accenture
Business Analyst
CONSULTING AND AUDITS
March 2024 - October 2024 (7 months)
Paris, France
Context: Management of the back office of an electrical connection portal, Squad of 10 people spread across Paris, Nantes, and Mauritius, SAFe organization.

Management and organization of the Squad's design, development, and testing activities (10 multi-site employees).

Interfacebetween the scoping team, Product Owner, and development teams to define and challenge technical-functional solutions.

**Design of the technical-functional solution**: database, services, repository, asynchronous events, decision tables, data migration, BPM processes.

Support for the POin writing and enriching User Stories (impact analysis, business rules, acceptance criteria).

Presentation of USin Refinement and Sprint Planning and alignment with the development team.

Management of **interface implementation with partner IT systems**: interface specifications, API contracts, exchanges with partner teams.

Contribution to testingwith QA teams on certain US and participation in functional validation.

Maintenance ofdetailed technical documentation(MCD, asynchronous event inventory) and writing of Detailed Functional Specifications (SFD).
SFD MCD SAFe Backlog Refinement Technical-Functional
Accenture
Cross-Functional Project Manager
E-COMMERCE
February 2022 - February 2024 (2 years)
Paris, France
Context: English-speaking project - Production of an e-commerce platform, back-office management, multi-team onshore/offshore context, SAFe organization.

Management of the platform's continuous improvement and backlog: writing Change Requests and US with the Product Owner, qualifying and prioritizing needs.

Transcription of US into VSTS / Azure DevOps for development and testing teams, participation in daily stand-ups and progress tracking.

Environment Management(dev, test, pre-prod, prod): version synchronization, plugin management between environments, preparation of production releases.

**Run and Production Incident Management**: facilitation of War Rooms in case of critical anomalies, multi-team coordination to find the root cause and secure recovery.

Production ofweekly reporting(US processed/in progress, deliveries, incidents) and contractualmonthly reporting(support intervention billing, incident KPIs, analysis of sales/cart cancellations).

Functional supervision of 2 Business Analysts: coordination of their activities, harmonization of practices, interface with client representatives.
SAFe VSTS International / Offshore Environment Work Scrum Change Management