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Idealy RajafetraIR

Idealy Rajafetra

CUSTOMER SERVICE REPRESENTATIVE

€130/day
Tananarive, MG
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Idealy

I am honest, dynamic
I have a sense of responsibility, a sense of organization and a sense of communication
I am very comfortable in customer relations by doing well-prepared commercial prospecting
I have great potential in the sale of services / products, especially in banking and insurance
  • French

    Native or bilingual

  • English

    Basic

Remote only
Primarily works remotely

Experience

  • ALLIANZ
    CUSTOMER SERVICE REPRESENTATIVE
    BANKING AND INSURANCE
    February 2013 - April 2018 (5 years and 2 months)
    Toamasina, Madagascar
    Customer reception
    Processing of sales files
    Filing of files
    Replacement of the manager in case of absence
  • GALANA
    CUSTOMER SERVICE AGENT
    ENERGY AND UTILITIES
    June 2019 - April 2020 (10 months)
    Toamasina, Madagascar
    Manage the lubricant stock store
    Process orders (fuels / lubricants)
    Customer reception (in the office and by telephone)
  • BNI
    CUSTOMER SERVICE REPRESENTATIVE
    BANKING AND INSURANCE
    January 2021 - June 2022 (1 year and 5 months)
    Toamasina, Madagascar
    Customer prospecting
    Recovery
    Processing of account opening files, loan applications, savings....
    Customer reception

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Education

  • MASTER'S DEGREE IN MANAGEMENT
    UNIVERSITY OF ANTANANARIVO MADAGASCAR
    2009
    GESTION, FINANCE ET COMPTABILITE

Skill set

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