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Ibtissem Ben DjemiaIB

Ibtissem Ben Djemia

Certified Salesforce Functional Consultant

€400/day
Paris, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Ibtissem

With a technical and functional profile, I have had the opportunity to work for various clients and in different sectors. Today I can support clients in the following tasks:
• Requirements gathering and workshop facilitation with business teams
• Writing functional specifications
• Salesforce Configuration: User security, automation (Flow, Validation Rule)
• Writing a test plan
• End-user training
• Writing user guides
• Knowledge of Agile methodologies
  • French

    Native or bilingual

  • English

    Conversational

Can work on-site
Paris (up to 50km)

Experience

  • Konquet
    Salesforce Functional Consultant
    October 2020 - December 2020 (2 months)
    Marketing Communication Digital Consulting October 2020 to December 2020 Role: Salesforce Functional Consultant Achievements: Implementation of a Salesforce CRM
    ● Platform Configurations
    ● Process automation with Workflow and Process Builder
    ● Implementation of custom objects and fields
    ● Implementation of the Salesforce Outlook connector
    ● User rights & security management
    ● User Training Environment Sales Cloud Lightning
  • Knight Frank
    Salesforce Functional Consultant
    July 2020 - October 2020 (3 months)
    Luxury Villa Sales Agency July 2020 to October 2020 Role: Salesforce Functional Consultant Achievements: Implementation of a Salesforce CRM
    ● Writing detailed functional specifications
    ● Platform Configurations
    ● Process automation with Workflow, Process Builder, Approval Process, IBD trigger
    ● Implementation of custom objects and fields
    ● Implementation of the Salesforce Outlook connector
    ● User rights & security management
    ● Deployment, Data Import Environment Sales Cloud Lightning, Integration of the Salesforce Outlook connector
  • Waterson Smith/RiveraAgence
    Salesforce Functional Consultant
    March 2020 - July 2020 (4 months)
    Achievements: Implementation of a Salesforce CRM
    ● Writing detailed functional specifications
    ● Platform Configuration
    ● Project Backlog Implementation
    ● Workflow and Process Builder automation
    ● Implementation of the Salesforce Outlook connector
    ● User rights & security management
    ● User Training Environment Sales Cloud Lightning, Integration of the Salesforce Outlook connector

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Education

  • Master 2 MIAGE - Specialization in Information Systems Agility and E-business
    Université Paris X,
    2010
    Master 2 MIAGE - Spécialité agilité des Systèmes d'information et E-business

Certifications

  • Salesforce Administration
    Salesforce
    2019

Skill set (6)

Categories