About Ibtissem
French
Native or bilingual
English
Conversational
Experience
- KonquetSalesforce Functional ConsultantOctober 2020 - December 2020 (2 months)Marketing Communication Digital Consulting October 2020 to December 2020 Role: Salesforce Functional Consultant Achievements: Implementation of a Salesforce CRM● Platform Configurations● Process automation with Workflow and Process Builder● Implementation of custom objects and fields● Implementation of the Salesforce Outlook connector● User rights & security management● User Training Environment Sales Cloud Lightning
- Knight FrankSalesforce Functional ConsultantJuly 2020 - October 2020 (3 months)Luxury Villa Sales Agency July 2020 to October 2020 Role: Salesforce Functional Consultant Achievements: Implementation of a Salesforce CRM● Writing detailed functional specifications● Platform Configurations● Process automation with Workflow, Process Builder, Approval Process, IBD trigger● Implementation of custom objects and fields● Implementation of the Salesforce Outlook connector● User rights & security management● Deployment, Data Import Environment Sales Cloud Lightning, Integration of the Salesforce Outlook connector
- Waterson Smith/RiveraAgenceSalesforce Functional ConsultantMarch 2020 - July 2020 (4 months)Achievements: Implementation of a Salesforce CRM● Writing detailed functional specifications● Platform Configuration● Project Backlog Implementation● Workflow and Process Builder automation● Implementation of the Salesforce Outlook connector● User rights & security management● User Training Environment Sales Cloud Lightning, Integration of the Salesforce Outlook connector
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Education
- Master 2 MIAGE - Specialization in Information Systems Agility and E-businessUniversité Paris X,2010Master 2 MIAGE - Spécialité agilité des Systèmes d'information et E-business
Certifications
- Salesforce AdministrationSalesforce2019