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Ibtissam E.IE

Ibtissam E.

Supermalter

HR Consultant & Operational Coordination

€400/day
2 projects
Paris, FR
3-7 years
Human Resources (HR)
Personnel Administration
Kelio
HRIS Implementation
Time and Attendance Management

Average response time: 1 hour

Freelancer profile translated to English.
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About Ibtissam

With 6 years of professional experience, I offer companies concrete operational support adapted to their daily needs.

Here's how I can support your business:

- Daily administrative management: general organization, document management, various administrative formalities, quote and invoice creation, invoicing and payment follow-up, customer reminders, and routine administrative follow-up.
- Personnel administration: hiring declarations, management of mutual and welfare affiliations, drafting employment contracts and amendments, management and follow-up of variable payroll elements...
- Support for HR digital transformation: implementation, configuration, and operational management of the Kelio HR software, training, technical support, and user assistance.

Rigorous, autonomous, and versatile, I quickly adapt to new tools and work environments.
I am available for one-off or regular assignments, in person or remotely.

Looking forward to discussing your specific projects and needs!

  • French

    Native or bilingual

  • English

    Fluent

  • Arabic

    Native or bilingual

  • Spanish

    Basic

Can work on-site
Paris (up to 15km)

Experience

  • Malt
    Customer Success Specialist
    September 2025 - Today (9 months)
    Paris, France
    • Operational management of a portfolio of key accounts, securing contractual commitments and streamlining administrative and financial flows
    • Daily coordination with Sales, Finance, Operations, and Support teams in a cross-functional environment
    • Management of key processes: quotes, approval of timesheets/activity reports, purchase order management, tracking billing discrepancies, and coordination with Finance teams
    • Anticipation of project end dates and follow-up of service renewals
    • Contribution to workflow optimization and continuous improvement of internal processes
    • Participation in client discussions to clarify procedures, facilitate collaboration, and harmonize practices
    • Assisting clients and freelancers in using the platform and providing support on operational matters
    Process Optimization Cross-functional Coordination User Support Administrative and Commercial Management Project Management
  • ROSA BONHEUR SUR SEINE
    HRIS & Personnel Administration Mission
    February 2022 - February 2025 (3 years)
    Paris, France
    HRIS Project Manager - Time and Attendance & Planning:
    - Analysis of the existing situation and drafting of the functional specifications document
    - Participation in the implementation of the Kelio (Bodet) HRIS software: configuration, anomaly tracking, incident qualification, and user acceptance testing
    - Interface between the publisher (Bodet) and internal business teams
    - Monitoring of corrective and evolutionary software maintenance
    - Training, functional support, and user assistance

    Personnel Administration and Payroll:
    - Creation and updating of employee files
    - Management of contracts, amendments, and legal documents
    - Verification and follow-up of variable payroll elements (export to Silae)
    - Verification and validation of payslips
    - Organization and follow-up of training sessions, management of quotes and funding requests

    Office Management:
    - Management of general services: supplies, equipment, coordination of external service providers
    - Verification and validation of invoices from service providers (cleaning, security, temporary staff...)

    Compliance Monitoring:
    - Updating the single risk assessment document
    - Application of HACCP rules
    - Management of the OCTOPUS software: traceability and compliance with standards
    HRIS Implementation Personnel Administration Time and Activity Management Office Management Regulatory Compliance
  • PME & Particuliers
    Management Consulting & Administrative Support
    May 2019 - December 2021 (2 years and 7 months)
    Paris, France
    • Consulting and support for professionals: administrative organization, setting up client databases
    • Creation and management of self-entrepreneur status: business plan, registration, ACRE application, invoicing, social declarations...
    Self-entrepreneur Administrative Management Microsoft Excel Consulting Rigor and Organization
Check out Ibtissam's experience

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Education

  • Master 2: Economics and Management of Organizations and Human Resources – Specialization: Organization Consulting and Social Audit (COAS)
    INSTITUT SUPÉRIEUR D'ÉCONOMIE ET DE MANAGEMENT ISEM
    2018
    Master 2
  • Master 2 Auditing and Management Control
    SETTAT, MOROCCO
    2016
    Master 2

Skill set

Administrative Assistance
Pre-employment Declaration
Employment Contract
Office Management
Self-entrepreneur
Office 365
Canva Pro
Octopus
Payroll Preparation
HACCP
HRIS
Entry of Variable Payroll Elements
Single Document
Proficiency in IT Tools
HR Management
Onboarding
Offboarding
Versatility and Adaptability
Rigor and Attention to Detail
Administrative Management
Microsoft Excel
Consulting
Rigor and Organization
Time and Activity Management
Regulatory Compliance
Jira
Looker
Slack
Malt

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