Freelancer profile translated to English.
Back to original languageAbout Ibtissame
Overwhelmed by administrative tasks? Short on time to manage your transport files or schedules?
I am here to relieve you and save you time on a daily basis.
As an independent assistant, I support you remotely in managing your administrative, logistical, or commercial tasks.
Organization, responsiveness, and discretion are my priorities to offer you a tailor-made service.
French
Native or bilingual
Remote only
Primarily works remotely
Experience
- ProsolPayroll/HR Administration ManagerJuly 2024 - December 2024 (5 months)• Drafting Employment Contracts• Pre-employment declaration• Work Accident Declaration• Management of formalities related to social contributions and mandatory declarations• Preparation of payslips, final settlements, entries and exits
- TeleperformanceVersatile AssistantOctober 2020 - April 2021 (6 months)• Schedule management• Email management, patient follow-up• File recording and updating
- IntelciaCustomer Support AdvisorSeptember 2023 - January 2024 (5 months)• Handling incoming and outgoing calls• Needs analysis and resolution of technical or administrative problems• Updating customer data in the internal CRM tool• Filing and file tracking• Contribution to customer satisfaction and loyalty.
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Education
- Professional Title Recruitment Officer Level 6 RNCPTheAdeccoGroup2022Titre Professionnel Chargée de Recrutement Niveau 6 RNCP
- Professional Title Payroll Manager Level 5 RNCPAgiss2020Titre Professionnel Gestionnaire de Paie Niveau 5 RNCP