Freelancer profile translated to English.
Back to original languageAbout Ibrahim
Systems & networks administrator specializing in Microsoft environments (Active Directory, Azure AD, Microsoft 365), I support companies in maintaining operational condition and evolving their IT infrastructure.
With experience in support, operations, and fleet management, I handle incident resolution, user administration, environment security (EDR, Defender), and workstation deployment and configuration.
Accustomed to demanding and multi-site environments, I actively contribute to service continuity, optimization of collaborative tools (Teams, Exchange Online), and migration projects to Microsoft 365.
Rigorous, autonomous, and results-oriented, I am committed to providing reliable, responsive, and efficient support to ensure user satisfaction and IT system performance.
French
Native or bilingual
English
Basic
Can work on-site
Cergy (up to 50km)
Experience
- GROUPE RICHARDJunior Systems AdministratorTELECOMMUNICATIONSJanuary 2021 - Today (5 years and 5 months)Gennevilliers, FranceJunior systems & networks administrator specializing in the Microsoft environment (AD, Intune, M365). Proven experience in support, users (level 1 and 2), and complete incident management within the IT department.Active Directory Administration: rights and access management, account creation and modification, group organization.IT stock management: preparation, issuance, and tracking of equipment (physical and via SAP).Installation, configuration, and maintenance of workstations and network equipment.Participation in the implementation or improvement of internal procedures.Writing and updating technical documents and user guides.
- WORLDWIDE FLIGHT SERVICESIT NETWORKS TECHNICIANTELECOMMUNICATIONSFebruary 2019 - March 2020 (1 year and 1 month)Tremblay-en-France, FranceUser support (level 1 and 2) and complete management of incidents and requests within the IT department.Active Directory Administration: rights and access management, account creation and modification, group organization.Installation, configuration, and maintenance of workstations and network equipment.
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Education
- HIGHER TECHNICIAN IN COMPUTER NETWORKS & TELECOMMUNICATIONS (BAC+2)NTIC CenterCorporation2018TECHNICIEN SUPÉRIEUR RÉSEAUX INFORMATIQUES & TÉLÉCOMMUNICATIONS (BAC+2)
- AbsorbFormation