Ibrahim El Garmaoui

My experiences:

Execution of nationwide rollouts and setup of new IT workstations • Data backup and recovery via SSD or OneDrive • Migration of Edge favorites and digital certificates • Configuration and deployment of printers and adjustment of Group Policies (GPO) • Support with software deployment and handling of simple user requests in First Level

Equipping a new building at Düsseldorf Airport with 1500 Lenovo ThinkPads • Installation and deployment of docking stations and monitors at workstations • Conducting office walkthroughs for standardization of workstation equipment • Migration of user profiles and data, incl. OneDrive files, passwords, and browser bookmarks • Support with setup and configuration of new hardware by end-users • Assistance with data and password recovery • Setup of security settings and access rights • Support with resolving remaining issues within the scope of post-rollout support

Support during the rollout of 1000 workstations including iPads and peripheral devices • Operation and support of the deployed Microsoft Windows clients • Checking technical prerequisites and adjustment of BIOS settings • Installation and configuration of hardware and software components • Setup of iPads, WLAN, and email, as well as app updates • Troubleshooting iPads and performing software updates • Testing and quality assurance of installations • Data backup and recovery • Training and support of users • Setup and dismantling of clients, as well as planning and maintenance of office equipment • Documentation of work

Implementation of software rollouts for desktop computers and laptops • Installation of operating systems and applications • Coordination of hardware repairs and replacements • Conducting test runs for quality assurance • Data migration as well as dismantling and shipping of old devices