Freelancer profile translated to English.

Description

ABOUT ME

As a generalist IT consultant, often in the roles of Business Analyst, Process Consultant, and Project Manager, I guide authorities and government-adjacent companies safely through digital transformation – from the initial idea to sustainable operation.

8+ years of experience in IT projects, in various roles and with the highest complexity (with project budgets exceeding EUR 500 million)
Highly certified in the common project, process, and security methods of the modern working world
Excellent communication expertise, both at C-level and within product/service teams

PREVIOUS CLIENTS INCLUDE

The German Armed Forces (Bundeswehr), the Federal Ministry of Defence (BMVg), and BWI
The Austrian Financial Administration & COFAG
The State of Lower Saxony, the Ministry of the Interior of Lower Saxony (MI NDS), and IT.Niedersachsen
Bundesanzeiger Verlag and Atos

MY CERTIFICATIONS

IT-Grundschutz Praktiker (BSI) (tested & certified, 2025, Haufe Akademie)
Certified in Cybersecurity (CC) (tested & certified, 2025, ISC2)
DevOps Foundation (tested & certified, 2025, PeopleCert)
IT-Security Officer (TÜV) (tested & certified, 2024, TÜV Rheinland)
PRINCE2 Foundation 6th edition (tested & certified, 2023, PeopleCert)
IREB CPRE V3 (tested & certified, 2023, Certible)
ISTQB CTFL V3.1 (tested & certified, 2023, German Testing Board)
Agile Development & Scrum Foundations (tested & certified, 2022, IBM (edX))
Introduction to Programming with Python (tested & certified, 2022, University of Michigan (edX))
Product Management Fundamentals (tested & certified, 2021, University of Maryland (edX))
Digital Marketing Analytics (tested & certified, 2021, University of Maryland (edX))
Accounting & Finance Essentials (tested & certified, 2021, Imperial College London (edX))
ITIL Foundation V3 2011 (tested & certified, 2019, PeopleCert)
ARIS Architecture and Business Process Management (Seminar Certificate, 2019, BWI)

Industry field of expertise

Languages

German
Native or bilingual
English
Fluent
Turkish
Fluent
Spanish
Basic

Workplace preferences

Can work on-site

Köln (up to 50km)

Bundesanzeiger
IT Project Manager Operations
September 2025 - Today (11 months)
Köln, Germany
Project Management
Optimization of Support Processes
Stakeholder Management
(Further) Development of Monitoring
Bechtle IT-Systemhaus und IT.Niedersachsen
Business Analyst (ITIL and Processes)
DIGITAL AND IT
September 2023 - April 2025 (1 year and 7 months)
Region Hannover, Germany
• Responsibility for the successful transition of an OZG (Online Access Act) basic platform into the client's operations, including measures for Service Transition and Service Operation in accordance with ITIL, through workshops in a SAFe environment with over 40 operational stakeholders
• Modeling of project-based processes (according to BPMN 2.0) related to OZG services with the goal of integration into the operational e-government process landscape
• Creation and optimization of various operational and project documentation (including ITIL operational handbook, OLA, SLA, Service Support Concept)
• Support in the development of tool-based workflows and replacement of manual interim processes based on DevOps best practices
• KPI reporting to operational stakeholders and the agile project management team using agile methods according to SAFe

Techstack / Tools: ADONIS, Mindmanager, Confluence, SharePoint, OneNote, JIRA, Outlook, Skype for Business, Teams, Webex
zeb.rsa GmbH
External Consultant
CONSULTING AND AUDITS
May 2022 - July 2023 (1 year and 2 months)
• Participation in the (process) optimization, testing, and quality assurance of digital funding instruments for the processing of economic aid for companies
• Regular review of funding guidelines and product information to ensure formal and legal compliance with Austrian federal law
• Technical support in the review and approval of economic funding applications, particularly regarding plausibility, eligibility for funding, and transparency
• Interface between business departments, IT, and external bodies, especially for coordination on technical and content-related ambiguities
• Contribution to the continuous further development of application processes with a focus on efficiency, traceability, and legally compliant documentation

Techstack / Tools: Excel, MS Visio, Outlook, Teams