About Hugues
French
Native or bilingual
English
Fluent
Experience
- NijiUX DirectorDIGITAL AND ITApril 2022 - September 2024 (2 years and 5 months)Issy-les-Moulineaux, France- Managed the UX activity for the Digital Agency division- Recruitment and management of the UX team for the Lille, Paris, Rennes, Bordeaux, and Lyon sites- Participation in tenders (costing, methodology, proposal, defense)- Project management (scoping, consulting, supervision, client workshops)- Development of the agency's UX communityNotable clients: Barrière, Relais & Châteaux, TotalEnergies, Effia, Floa Bank, Socomec, Route du Rhum, Orange, Transgourmet, Ritz Paris, Lacoste
- BPCE Infogérance & TechnologiesHead of DesignBANKING AND INSURANCENovember 2021 - March 2022 (5 months)Paris, France- Implementation of the MyWayV2 Design System for the agency's employee workstation- Management and coaching of the Design team: staffing and management of schedules, tasks, and projects- Acculturation of ITCE employees to UX design and design thinking methods: training sessions, integration of methodology into company projects- Implementation of a product-oriented approach: definition of KPIs, teamwork with POs and PMs for each product, capitalization on BSU insights, test & learn, measurement of employee satisfaction, scoping of new products to optimize development and maintenance days
- AccentureUX Director FranceCONSULTING AND AUDITSOctober 2016 - October 2021 (5 years and 1 month)Paris, France- Supporting clients in their digital strategy and implementing the Design Thinking methodology, acting as a UX expert (user research, ideation, design, prototyping, and user testing)- Participation in tenders, definition of methodology, costing, scoping, and defense- Recruitment, supervision, and HR/operational management of UX teams in France (25 people): end-of-year reviews (assessment, objective setting, compensation), career development, project monitoring, skill enhancement, and training- Management, control, and measurement of UX team workloadNotable clients: Accor, Airbus, Airliquide, BNP, Cetelem, Club Med, EDF, Essilor, IKEA, Laposte, Le Louvre, LVMH, MGEN, Ores, UCPA, Schmidt, Schneider Electric, Groupe SEB, Sephora, Société Générale, Suez, System U, Ubisoft
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Education
- M2 Manager in Interactive Digital Communication Engineering (MICNI)Les Gobelins
- M1 Digital Project ManagementIESA Multimédia