Freelancer profile translated to English.
Back to original languageAbout Hugues
A rich background and human and technical expertise
From technical support to transition manager, I have evolved through various technical, commercial, and IT project management roles, developing a 360° vision of business and IT challenges. This journey has allowed me to build an approach centered on three pillars: uniting teams, facilitating transformations, and embodying close-knit leadership.
My expertise is based on complex projects and over 300 successful IT transformations, where I have combined technical and human skills. By leading the development of an HR application, now used by over 10,000 users, I have confirmed my ability to build harmonious relationships and channel energies towards common goals.
Transition Manager: transforming by placing people at the center
As a transition manager, I support companies in their transformations by placing people at the heart of decisions. My role is to strengthen collaboration, optimize skills, and ensure results aligned with strategic objectives.
I intervene on three main axes:
IT Project Management: steering strategic IT projects by aligning business and technological objectives, ensuring team supervision, budget control, and the use of a collaborative and adaptable philosophy and methodology such as Agile-Scrum.
Change Management: supporting organizational transformations by managing resistance, fostering team buy-in, and ensuring smooth communication for a sustainable transition.
Added Value
My leadership is distinguished by my ability to connect business and IT, motivate teams, and establish a climate of trust. I am committed to transforming your challenges into sustainable successes, by placing people at the center of every action.
French
Native or bilingual
Can work on-site
Nantes (up to 50km), Rennes (up to 50km), La Roche-sur-Yon (up to 50km), Paris (up to 30km), Niort (up to 20km)
Experience
- sigmaOperational and Business Unit DirectorFebruary 2025 - June 2025 (4 months)I structured and organized the new L2/L3 systems applications service (IMAS), resulting from the consolidation of 4 technical entities (Windows, Linux, Batch, DBA), as part of a global reorganization.CHALLENGES➤ Create a structured operational service from previously siloed teams➤ Build clear, fluid, and inter-departmental governance➤ Pool technical activities and enhance the economic visibility of the scope➤ Strengthen collective dynamics, commitment, and team skill development➤ Ensure service continuity while initiating inter-BU transfersACTIONS➤ Initial diagnosis (interviews, mapping, workflows, team posture)➤ Building team trust by presenting objectives and the target organization➤ Creation and management of a network of activity referents (Windows, Linux, Batch, DBA)➤ Implementation of operational governance (meetings, functional mailbox, RACI, committee structure...)➤ Pooled organization of technical activities and process documentation➤ Coordination of batch transfers to the Retail service (L2-L3)➤ HR structuring (on-call duty, workload planning, absences) and handover preparationRESULTS Complete structuring of the IMAS service (20 people – 4 units) in 5 months Activity referents in place (model adopted by other teams) 4 activities now managed cross-functionally 40% of batch workload transferred to the Retail service, planned and secured 30% reduction in internal response time Delivery of 25 structuring documents (RACI, organizational charts, tracking, support materials) Very positive managerial feedback on the service's engagement, clarity, and credibility
- EUREDENTRANSITION MANAGER - IT Transformation Manager within the IT DepartmentAGRICULTUREFebruary 2024 - June 2024 (5 months)Vannes, FranceOBJECTIVES➤ Strengthen links between the six business IT systems and the BI department, while fostering dynamic collaboration and facilitating technological and strategic decisions.ACTIONS➤ Organize daily meetings with the various business areas to ensure effective communication➤ Develop internal communication strategies to promote the role and objectives of Business Intelligence within the company➤ Create technical committees for making technological decisions➤ Foster dynamic collaboration between business teams, the BI department, and the Digital Factory management➤ Lead and facilitate strategic meetings for selecting appropriate technologies, encouraging exchanges and decision-making➤ Coordinate data governance within the group, in collaboration with the IT department and business units➤ Actively participate in steering committees, playing a key role in project organization and strategic direction definitionRESULTS OF THE TWO BI and IT Transformation MISSIONS✓ Optimization of processes and implementation of management tools (activity plans, workload management...), reducing processing times by 20% and improving analysis speed by 30%.✓ Improved transparency and communication through field actions, increasing team satisfaction by 40% and reaffirming the BI department's role as a key partner.✓ Enhanced technical skills of teams through specific training (AWS, Qlik Sense...), increasing their autonomy by 25% and their ability to contribute to digital transformation.
- EUREDENTRANSITION MANAGER - Business Intelligence Department DirectorAGRICULTUREFebruary 2024 - June 2024 (5 months)Vannes, FranceOBJECTIVES➤ Lead and restructure the BI department to optimize its processes, restore trust within the team, and refocus activities on data strategy while evaluating existing analysis solutions.ACTIONS➤ Lead and manage the group's Business Intelligence (BI) department team➤ Optimize processes and structure the department by leveraging new management tools (activity plans, workload management, daily meetings, strategic communication with business units)➤ Decision analysis for the integration of a new data ingestion tool into the Datamart➤ Management of data analysis solutions (evaluation, confirmation or abandonment of existing solutions and exploration of new options)➤ Refocus the department on strategic data management➤ Develop and implement specific technical training (AWS, ingestion techniques, Qlik Sense)➤ Develop and consolidate the technological roadmap for the departmentRESULTS OF THE TWO BI and IT Transformation MISSIONS✓ Optimization of processes and implementation of management tools (activity plans, workload management...), reducing processing times by 20% and improving analysis speed by 30%.✓ Restored BI department's leadership in data governance and implementation of monitoring indicators, strengthening collaboration between IT and the 6 business units and rebuilding internal trust.✓ Refocused BI department activities on strategic objectives, with a 3-year technological roadmap and performance monitoring tools, ensuring informed decision-making based on reliable data.
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Education
- IFMT - Professionalizing in Transition Management (Mod 2a + 2b)IFMT2024
Certifications
- Agile Scrum Project Management: Initiation + AdvancedL'AGILISTE2021
- Professionalizing in Transition Management (Mod 2a + 2b)IFMT