Hugo V.

Company specializing in kitchen and bathroom remodeling (US market)

Design and deployment of an AI voice agent in English to handle 100% of incoming and outgoing calls related to prospect qualification. The agent manages all voice interactions without human intervention during the qualification phase.

In addition to the agent, implementation of automated workflows connected to HubSpot: automatic reminders, status management, creation of new contacts, and real-time CRM updates with each interaction.

Needs assessment, development, production deployment, and continuous operational monitoring.

Result: over 50 calls per week processed automatically, qualification pipeline fully synchronized without manual entry.

Implementation of an automatic generation system for all documents related to Qualiopi certification. A single Excel file upload is sufficient to trigger the complete production, organized into two distinct flows: pre-training documents and post-training documents, generated and automatically filed in Google Drive.

Needs assessment, development, production deployment, and support until the team is fully autonomous on the system.

Automatic synchronization between a reference Excel file and Google Calendar for a team of 5 trainers. The system detects discrepancies between the last known version of the schedule and the current state, then applies event creations, modifications, or deletions without manual intervention.

With each update, the manager automatically receives a summary by email to visually validate the schedule's consistency before changes are considered final.

Needs assessment, system design, production deployment, and operational onboarding support.