About Hugo
English
Native or bilingual
French
Conversational
Experience
- UDLAPInternational Relations SpecialistAugust 2024 - Today (2 years)Provide advice and support to international students in their admission process and integration into university life. Maintain constant communication with stakeholders. Schedule informational sessions for interested students, ensuring proper dissemination of dates and details.
- Club FeastOperations CoordinatorMarch 2023 - July 2024 (1 year and 4 months)Direct communication with restaurant managers to validate upcoming deliveries and seamlessly coordinate the dispatch process. Conduct rigorous daily accounting evaluations, ensuring meticulous records of all completed deliveries and associated financial transactions. Facilitate the expansion of the company's culinary offerings by meticulously incorporating new restaurants and dishes into the portal, enhancing the variety available for customer exploration.
- ShopmonkeyCustomer Support RepresentativeApril 2022 - August 2022 (4 months)Respond to workshop complaints and service-related inquiries professionally and compassionately. Comprehensively and efficiently gather workshop information, access and fulfill workshop needs, educate the workshop when appropriate to prevent future contact, and document interactions through contact follow-up.
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Education
- International RelationsInstituto Tecnológico y de Estudios Superiores de Monterrey Campus PueblaRelaciones
- Business Futures: Sustainable Business Through Green HRBusiness Futures: Sustainable Business Through Green HR