About Hugo
Expert Klaviyo | Email Marketing
- 100% Stress-Free Migration : Complete transfer from Brevo or Mailchimp for a clean start.
- Klaviyo Boost : Optimize existing campaigns, flows, and segmentation for Klaviyo accounts neglected for +6 months.
- Automations (Flows) : Abandoned carts, Welcome, Follow-up, Post-purchase, Loyalty.
- Deliverability : List cleaning, segmentation, and technical configuration to avoid spam filters.
French
Native or bilingual
Experience
- Hugo RenierEmail Marketing SpecialistE-COMMERCENovember 2024 - Today (1 year and 7 months)Franceđ© Email Marketing Expert, throughout my career, I have supported over 200 e-commerce businesses in optimizing their campaigns to improve their performance and retain their customers.I have collaborated with committed brands in various dynamic sectors: cosmetics, fashion, wine, CBD, DIY... Demanding markets where email marketing makes all the difference in transforming visitors into loyal customers.â Optimization of underutilized KlaviyoDo you use Klaviyo but your campaigns and automations are not performing? I transform your account to maximize your revenue through strategic workflows and targeted segmentation.â Turnkey Migration to KlaviyoAre you using Brevo, Mailchimp, or another platform? I manage the complete transition to Klaviyo without interrupting your campaigns, with optimized configuration from the start to achieve the best results.
- ProbanceHead of DeliveryE-COMMERCESeptember 2023 - December 2024 (1 year and 3 months)Valencia, SpainOnboarding & Training of E-commerce Businessesđ +100 e-commerce businesses supported in 2024My team and I have helped over 100 brands structure and optimize their email strategy.â Tool Configuration: Optimal setup for efficient use.â Personalized Training: Training adapted to your team and your needs.â Activation of Key Scenarios: Implementation of essential workflows (welcome, abandoned cart, post-visit, cross-sellâŠ).â Supervision of First Campaigns: Support with sending the first newsletters to ensure immediate results.đŻ Careful onboarding is the key to a successful strategy.
- ProbanceTeam Leader - Customer Success ManagerE-COMMERCEJanuary 2023 - December 2023 (11 months)Valencia, SpainManagement of Strategic Clients & Team Supervisionđ Management of+35 strategic clientsđ Supervision ofa team supporting +200 e-commerce businessesOur Mission: Ensure optimal use of our Email Marketing tool to maximize client success and satisfaction.After a successful career as a Customer Success Manager, I was promoted to Team Lead upon the team's creation. I supervised three team members while personally managing over 30 strategic e-commerce accounts.â Reduction in MRR Churn: 22.36% decrease compared to the previous year.â Team Management: Three members, all trained internally.
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Education
- Double degree: Master (Digital Strategy Manager) & MBA (Web Business), Digital / ApprenticeshipESCEN Ecole Supérieure de Commerce et d'Economie Numérique2020Double diplÎme : Master (Manager en Stratégie Digitale) & MBA (Web Business), Digital / Alternance
- Professional project (May - June 2020), Start UpsSAN FRANCISCO - ESCEN Ecole Supérieure de Commerce et d'Economie Numérique2020Projet professionnel (mai - juin 2020), Start Ups
Certifications
- Klaviyo Product CertificateKlaviyo