Freelancer profile translated to English.
Back to original languageAbout Hugo
With my 6 years of experience as a graphic designer in a large insurance group, as a customer experience project manager in a Fintech, and finally as a product designer, I have been able to evolve autonomously and agilely with various teams in demanding environments, in project, product, and design, with a real focus on user experience, while meeting business challenges.
French
Native or bilingual
English
Fluent
Spanish
Basic
Remote only
Primarily works remotely
Experience
- SUPERPROFPrincipal Product DesignerEDUCATION AND E-LEARNINGApril 2024 - Today (2 years and 1 month)Paris, France• Consolidated the user experience of the app as part of its international deployment in over 100 countries• Conducted user research and analyzed feedback to continuously improve the user experience• Optimized the connection flows between students and teachers, as well as all associated tools (messaging, bookings, reviews, teacher ads…)• Complete redesign of the teacher dashboard to facilitate their business management and streamline communication and organization with their students• Maintained and enriched the design system to ensure optimal consistency across all platforms (Web and App)
- Padam MobilityProduct Designer - Design SystemTRANSPORTATIONOctober 2023 - April 2024 (6 months)• Implemented a design system for the traveler booking mobile app• Developed new components and features to improve and simplify the user experience• Participated in functional specification rituals for new features and UX writing
- JumpProduct Designer (UX/UI)HUMAN RESOURCESFebruary 2023 - March 2023 (1 month)Paris, FranceResearch and design of a new mobile solution to help Jump users create their daily expense reports on the go, while reducing critical activity peaks and financial losses.Alongside two other Product Designers, I worked for two weeks in collaboration with Gauthier Casanova and Noëmie Hamel from Jump.• User interview campaign (2 Jump users, 3 freelancers)• Synthesis of key learnings and categorization of friction points by criticality• Reformulation of the initial problem statement to ensure the right problem was being addressed• Facilitated ideation workshops using Mindmap, Crazy-8, and Storyboard methods, User Personas• Prototyping the solution by selecting the most relevant ideas, prioritizing those that were quickest and least expensive to implement• Conducted semi-moderated user tests and gathered feedback• Iterated on the existing solution and designed a new prototype• Presented the solution to Jump's Product Design team
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Education
- Bootcamp Product DesignThe Design Crew2023- Recherche utilisateur (entretiens, journey map & persona) pour comprendre les besoins, les contextes d'utilisation et les frictions des utilisateurs - Ateliers d’idéation pour générer un maximum de concepts potentiels pour un problème donné (mindmap, crazy 8s & storyboard) - Prototypage & UI avancée sur Figma - Préparation, animation, analyse et restitution de tests utilisateurs - Introduction au UX writing et à la création de design systems - Collaboration entre le designer et l’équipe produit (PM, PO, développeurs)
- Global Bachelor of Business Administration (GBBA), Business Administration and Management with Major in Marketing & CommunicationESSEC Business School2018Global Bachelor of Business Administration (GBBA), Business Administration and Management with Major in Marketing & Communication