About Hugo
- E-commerce
- E-retail, particularly click & collect and home delivery
- Mass retail
- Marketplace
- E-retail Media: Criteo, Valiuz, Amazon Ads, Unlimitail, Budgetbox, Consorégie, Mediaperformances, Retailink...
- E-merchandising
- E-category management
- Commercial animation
- Strategy
- P&L
- CRM
- IT Project Management
English
Native or bilingual
Spanish
Conversational
Experience
- BasculeClick & Collect / Home Delivery & E-Retail Media ConsultantE-COMMERCEJanuary 2024 - January 2026 (2 years)Paris, FranceBusiness Unit Manager for e-commerce consulting for mass retail manufacturers.- Support for mass retail manufacturers in defining their e-commerce strategies (click & collect + home delivery).- Recommendations for e-merch and e-category action plans.- Management of e-retail media budget: 5 manufacturers, budget = €4M.- Management of a team of 5 consultants (juniors and seniors).
- MonoprixE-commerce & CRM ManagerE-COMMERCEJanuary 2021 - December 2023 (2 years and 11 months)Paris, France1/ Monoprix.fr Online Grocery – Revenue = €160M. Result: sustained growth and +3.5 pts EBITA.- Activity Pilot: monitoring traffic, revenue, margin, EBITA, customer NPS.- Head of online commercial animation: definition of web action plan focused on performance (margin).- E-category management: management of the offering, e-merchandising (navigation, search, e-ranking, cross-merch) and e-commerce pricing strategy.- Monitoring and management of acquisition levers (SEA, social media) and SEO.- IT Project Management: replatforming (CMS) to Ocado.- Management of a team of 3 executives.2/ CRM Grocery & Fashion (Online and Offline) - Customer base = 3M.- Definition of CRM strategy with a true ROI vision.- Definition of weekly campaign plans.- Campaign personalization: POC implementation.- Analysis of online & offline campaign performance.- Management of a team of 5 executives.
- MonoprixE-commerce Project Manager: Monoprix x Amazon PartnershipE-COMMERCEJanuary 2019 - December 2020 (1 year and 11 months)Paris, FranceAmazon Prime Now Partnership – Revenue = €50M; +2 pts EBITDA.- Partnership launch: from €0 to €50M; +2 pts EBITDA.- Weekly Steering Committee Reporting + Executive Committee.- Activity management: store forecasts, revenue, margin.- Definition of commercial strategy & e-category management: commercial animation, offering, pricing, e-merch.- Management of a team of 2 people (1 executive + 1 intern).
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Education
- Master 2SKEMA Business School2015Programme Grande Ecole - M2 Marketing, Business Development et Entrepreneurship
- L2Preparation for Business Schools2011