Freelancer profile translated to English.
Back to original languageAbout Hugo
IT Project Manager specializing in the management of critical platforms and digital transformation, I work on environments with high stakes in availability, performance, and security.
I support large groups in RUN management, securing deployments, and coordinating complex technical ecosystems (infra, cloud, security, application), with a proven ability to intervene in sensitive contexts (major incidents, crisis units, multi-team environments).
French
Native or bilingual
English
Fluent
Spanish
Conversational
Can work on-site
Paris (up to 50km)
Experience
- CAGIPIT Project Manager | Critical Platforms & Digital Transformation ManagementBANKING AND INSURANCEOctober 2025 - Today (10 months)Paris, FranceWithin the Group's containerized platforms, operational and strategic management of critical infrastructure RUN supporting business-critical applications (banking, payment, digital services), in an environment constrained by high demands for availability, security, and performance:
- Management of critical Kubernetes & OpenShift platforms with direct commitment to Group-wide availability and service continuity
- Major incident management (P1/P2) as a crisis unit referent with cross-functional coordination (infra, network, security, application)
- RUN Governance: structuring, prioritizing, and managing incidents, problems, and changes via ServiceNow
- Securing deployments and managing BUILD → RUN transitions in sensitive environments
- Monitoring SLAs/KPIs and implementing corrective actions focused on continuous improvement of platform stability
- Cross-functional management of multidisciplinary teams with arbitration in critical contexts and dependency management
- Contribution to operational performance optimization and reduction of service degradation risks
- Operational and strategic reporting to stakeholders (management, production, security)
- TotalEnergies Global Procurement (TGP)IT Project Manager – Digital Platform & International Deployment (Marketplace)ENERGY AND UTILITIESOctober 2023 - June 2025 (1 year and 8 months)Courbevoie, FranceManagement of a strategic digital platform (internal marketplace) across several geographies, focusing on adoption, usage transformation, and optimization of financial and operational flows.
- Management of international deployment (France, Germany, Belgium) of a digital platform with high internal usage stakes
- Definition and execution of the deployment strategy for new markets (UK, US) in coordination with Group teams
- Coordination of a complex ecosystem (editor, supplier operator, internal teams) ensuring integration performance
- Management of the product backlog (JIRA) and evolutions aligned with business and user needs
- Structuring and managing support with continuous improvement of user satisfaction
- Implementation of data-driven management (Power BI) for monitoring performance, usage, and financial impacts
- Large-scale change management: communication strategy, training, user adoption
- Production of lessons learned (REX) to guide product evolutions and optimize business value
- Management of regulatory compliance in conjunction with legal (Terms of Use, General Terms and Conditions)
- Crédit Agricole Technologies et ServicesIT Project Manager – Large Scale Deployment & Digital TransformationBANKING AND INSURANCEJune 2020 - August 2023 (3 years and 2 months)Management of a Group-wide digital transformation program, involving mass deployment and focusing on adoption, performance, and service continuity.
- Management of a digital solution deployment (Métabot) to 40 regional offices and Group entities
- Management of an extended user base (~70,000 users) with performance and availability stakes
- Coordination between technical and business teams to align user needs and IT solutions
- Application acceptance testing for new environments
- Management of product performance through data analysis and identification of optimization areas
- Incident management and continuous improvement of service quality
- Management of evolutionary maintenance within a product-oriented approach
- Change management: training of over 200 employees and adoption support
- Implementation of reporting and lessons learned to improve governance and performance of the system
Recommendations
FU
FU
+2
These freelancer profiles also match your criteria
Agatha Frydrych
Backend Java Software Engineer
4.7
(3)
2
Baptiste Duhen
Fullstack developer
4.6
(4)
5
Amed Hamou
Senior Lead Developer
4
(2)
7
Audrey Champion
Web developer
4.3
(3)
4
Education
- Master of FinanceEMLV - Ecole de Management Léonard de VinciMaster 2 (M2), Finance, général
- Commerce Degree, EconomicsUniversitat Internacional de CatalunyaLicence de commerce, Économie