About Hugo
- Operations analysis and identification of friction points
- Implementation of workflows and business processes
- Deployment of tools and automations
- Construction of dashboards and KPI monitoring
- Creation of a new team
- Commercialization of a new offering
- Offshoring of low value-added functions
- Deployment of IT tools (CRM, AI)
- Launch of new acquisition channels
French
Native or bilingual
English
Fluent
Spanish
Fluent
Portuguese
Basic
Experience
- EffyHead of Operations - Assistant Rénov' subsidiaryREAL ESTATENovember 2023 - January 2026 (2 years and 2 months)Paris, France- Construction and supervision of Sales, Customer Support, Operations, Finance, and IT teams (23 FTEs): recruitment and training, coaching and management, implementation of operational processes, deployment of internal tools, and KPI monitoring.- Management of strategic projects: offshoring of part of the sales team, implementation of fixed-term contracts for field teams, modification of pricing strategy, deployment of SEO/SEA, development of internal AI tools, lobbying with the Ministry of Ecology.- Interim CEO role for 6 months.Results: company growth from 5 to 50 employees and from €0 to €8.5 million in revenue in 18 months.
- UkioOperations Manager & Country LauncherTRAVEL AND TOURISMOctober 2022 - October 2023 (1 year)Paris, France- Construction and management of the Operations team (4 permanent employees and 5 freelancers): recruitment, onboarding, training and support of teams, implementation of operational processes, deployment of internal tools, and KPI monitoring.- Creation of the French subsidiary of Ukio: registration, insurance subscription, opening bank accounts, office search, carrying out initial recruitments, structuring the network of partners and suppliers.
- BreegaVC Senior AnalystPRIVATE EQUITYJanuary 2021 - September 2022 (1 year and 8 months)Paris, France- Sourcing of Pre-Seed and Seed stage startups in various sectors (e.g., SaaS, HRTech, Cybersecurity, HealthTech, DeepTech, Insurtech, Proptech)- Conducting comprehensive due diligence: market, competition, product, traction, retention, unit economics, team analysis.- Participation in 8 investment operations representing over €25M invested in startups Neobrain, Ponicode, CrowdSec, Gouach, Apryl, Mila, Qobra, and Ukio.- Writing investment memos.
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Education
- Master in ManagementESCP Business School2021Master in Management
- Preparatory ClassIntégrale2017