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Houwaida YahyaouiHY

Houwaida Yahyaoui

Senior Technical Consultant Dynamics 365 CRM

€460/day
Paris, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Houwaida

Passionate professional in Microsoft technologies, I support you in your CRM projects as a Dynamics 365 technical consultant.

My expertise :

  • Implementation, customization, and deployment of Microsoft Dynamics 365 CRM solutions (Sales, Customer Service, Field Service)

  • Development of C# plugins, workflows, Power Automate, custom connectors
  • Creation and optimization of applications via the Power Platform: Canvas Apps, Model-driven Apps
  • Integration with SharePoint, Outlook, Google Workspace, Azure Functions
  • Technical project management: needs analysis, architecture, security, performance

My missions :

  • Development and deployment of custom CRM solutions
  • CRM integration with other systems (ERP, DMS, business applications)
  • Technical advice on Power Platform best practices and governance
  • Redesign or migration of on-premise Dynamics 365 solutions to the cloud
Agile methodology, strong analytical skills, good communication with business and IT teams.
  • Arabic

    Native or bilingual

  • French

    Fluent

  • English

    Fluent

Can work on-site
Paris (up to 50km)

Experience

  • Banque de France
    Senior Technical Consultant Dynamics 365 CE
    PUBLIC SECTOR
    August 2025 - March 2026 (7 months)
    Paris, France
    Administration and maintenance of the Microsoft Dynamics CRM platform in Integration and Production environments

    • Incident, request, and change management
    • Participation in production deployments with MOA/MOE teams
    • CRM environment supervision and maintenance
    • Contribution to Dynamics version migration operations (CU)
    • Interconnection of CRM with Exchange
  • Xrm Consulting,
    Senior Technical Functional Consultant Dynamics 365 CE/ Power platform
    September 2023 - Today (2 years and 11 months)
    Paris, France
    • Development and design of interfaces.
    • Development on the entire technical part of CRM (Js, Plugins, Batchs, Web API, Azure, Power
    • Automate, LogicApps);
    • Customizations and configuration of the Dynamics 365 Online solution
    • Development of delivery automation scripts (Devops);
    • Writing of documentary deliverables
  • BinitNS,
    Tech Lead Dynamics 365 CE
    January 2023 - September 2023 (8 months)
    Implementation of the Dynamics 365 CE & Power platform for the credit company MyCAFPI.
    • C# plugin development
    • JavaScript script development.
    • Dynamics CE CRM customization.
    • Creation and implementation of flows with the Power Automate tool.
    • Creation and configuration of business process flows and BPF business rules.
    • Implementation of testing processes in relation to the development and acceptance environment.
    • Preparation of test environments.
    • Anomaly management via Jira Technical Environment: Dynamics CRM, XRM Toolbox, Javascript, C#, VS2022

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Education

  • National Diploma in Computer Engineering
    Tunis Sesame University
    2022
    Diplôme National d'Ingénieur en Informatique
  • M1, Research Master's Degree
    National School of Engineers of Carthage (EniCarthage)
    2019
    M1, Mastère de Recherche

Skill set

Categories

  • Other