About Houstan Junior
English
Fluent
Spanish
Conversational
French
Native or bilingual
Experience
- K&A servicesCEO & Co-Founder K&A SERVICESApril 2025 - Today (1 year and 4 months)Lyon, FranceTATCHOUMKAHA NGUIFFO HOUSTAN JUNIORCEO & Co-Founder – K&A ServicesAn ambitious and visionary entrepreneur, TatchoumkaHA Nguiffo Houstan Junior is the co-founder and CEO of H&T Services, a company specializing in multi-services for homes and businesses.Driven by the desire to provide practical and reliable everyday solutions, he has built a structure founded on quality, trust, and customer proximity.Through his leadership and service-oriented approach, he ensures the development of a comprehensive and flexible offering covering various areas such as cleaning, ironing, DIY, handling, and moving assistance.His goal: to make H&T Services an essential partner for all daily needs, combining professionalism, efficiency, and human commitment.
- ARCHI-LABCEOCONSULTING AND AUDITSJune 2022 - Today (4 years and 1 month)Bafoussam, CameroonARCHI-Lab is a Cameroonian startup specializing in archiving, digitization, indexing, auditing, and training services.As CEO, my main responsibilities included:Strategic TasksDefining Vision and Mission:
- Establish the long-term vision of the company and ensure it is communicated to the entire team.
Strategic Planning:- Develop and implement business plans to achieve growth and expansion objectives.
Market Analysis:- Conduct market research to identify trends, customer needs, and innovation opportunities.
Establishing Partnerships:- Negotiate strategic partnerships with other companies, institutions, or technology providers.
Operational TasksOperations Management:- Oversee daily operations to ensure the efficiency of archiving and data retention processes.
Human Resources Management:- Recruit, train, and motivate employees, while fostering a positive work environment.
Financial Management:- Develop and manage the company's budget, oversee accounting, and ensure profitability.
Business Development:- Identify new markets and potential clients, and develop strategies to reach them.
Marketing and Communication:- Oversee the marketing strategy to promote archiving services, including content creation and social media management.
- IT Services LimitedSupport Technician / Helpdesk Level 1 & 2October 2022 - January 2023 (4 months)Douala, CameroonMy work as a Level 1 and 2 support technician involved assisting users with technical issues related to software, hardware, or computer systems.Level 1
- Respond to support requests via phone, email, or chat.
- Diagnose and resolve basic technical problems (e.g., password resets, connection issues).
- Log incidents in a ticketing system.
- Provide clear instructions and solutions to users.
- Escalate complex issues to Level 2 if necessary.
Level 2- Resolve more complex problems that could not be resolved by Level 1.
- Analyze and diagnose hardware or software failures.
- Collaborate with other teams (development, infrastructure) for critical issues.
- Train and supervise Level 1 technicians.
- Document solutions and procedures to improve support.
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Education
- Bachelor's Degree in Industrial Computing and RoboticsUniversity Institute of Technology of Douala2020
Certifications
- Dialogue for Peace TrainerKaiciid International Dialogue Centre2017