About Houssem
French
Native or bilingual
English
Fluent
Arabic
Native or bilingual
Experience
- ChanelConsultant Modern WorkplaceFebruary 2019 - Today (7 years and 4 months)Île-de-France, FranceWindows 10 and Office365 Migration Projects Consultant
- SOPRA HR SOFTWAREChange and Incident ManagerAugust 2018 - January 2019 (5 months)TunisiaContext: In close relation with the IT infrastructure engineering (HRAccess and Pléiades Systèmes). Change and incident manager infrastructure
- Cpl Integrated ServicesChange ManagerApril 2015 - July 2018 (3 years and 3 months)TunisiaChange manager (service for ROQUETTE FRERES) Evaluate and plan office changes requests (Software and Hardware) Prepare the Production phase of changes with the Corporate IT team (Release and deploy) Ensure the CAB point for office changes Study project feasibility and risk analysis Design and implement the change management or evolution process, taking into account their impacts while respecting methods and standards Continuous improvement of ITIL processes Ensure the presentation of change projects and associated schedules to IT Service and monitor improvement action plans Validate the deliverables of each change phase Guarantor of weekly and monthly reporting to DXC_Roquette governance
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Education
- DUT (University Diploma of Technology), Computer ScienceISSAT2009DUT(Diplome Univesitaire de Technologie), informatique
Skill set (7)
Categories
- Other