Freelancer profile translated to English.

Description

I am looking for a freelance mission as a Business Analyst and I am open to all functional tasks, including design, functional testing and API testing, as well as level 2 functional support.

The missions I am looking for can be short or long term. My daily rate expectation is €500.

Immediately available, I am mobile throughout France.

Passionate about my job, I invest myself fully in each mission to provide adapted and efficient solutions.

I am ready to take on new challenges and put my expertise at the service of future projects. I am immediately available to discuss.

Industry field of expertise

Languages

French
Native or bilingual
English
Conversational

Workplace preferences

Can work on-site

Paris (up to 50km), Aix-en-Provence (up to 50km), Nantes (up to 50km), Montpellier (up to 50km), Lille (up to 50km)

COFACE, IDF
Business Analyst
BANKING AND INSURANCE
January 2022 - May 2025 (3 years and 4 months)
Bois-Colombes, France
DESIGN
o Collection and analysis of business needs and company objectives
o Development of functional specifications in close collaboration with stakeholders
o Management of the product backlog according to established priorities
o Participation in refinement workshops with the IT team
o Analysis of business needs and proposal of relevant solutions to optimize processes
o Ensure alignment of solutions with the company's strategic vision
o Validation of the technical feasibility of solutions in coordination with development teams
o Support for the development team and monitoring of development progress
FUNCTIONAL TESTING
o Design of test plans on Xray and execution of test cases to ensure comprehensive coverage of functionalities
o Writing of complete test cases from User Stories and project specifications
o Identification and tracking of anomalies detected during testing phases on JIRA and Confluence, in coordination with development teams to ensure their correction.
o Regression testing
o Creation of reports on the progress of tests
API TESTING
o Back-end testing in API mode and Web Service calls
o Testing of REST type contracts
o Execution of POST/GET requests via Postman.
o Execution of intra and inter API tests (component and scenario testing)

Service Now, Spotfire, JIRA, Xray, Confluence, SQL Developer, Agile-Scrum Method
COFACE, IDF
Business Analyst
BANKING AND INSURANCE
January 2022 - May 2025 (3 years and 4 months)
Bois-Colombes, France
FUNCTIONAL SUPPORT
o Proactive monitoring of systems to anticipate and resolve issues, ensuring optimal stability and performance
o Constant interaction with users and technical teams to coordinate resolution efforts, improving collaboration and support efficiency
o Rapid management of user incidents, with prioritized backlog processing to reduce operational impact
o Development and implementation of strategies to reduce recurring problems and improve customer satisfaction
o Continuous updating of procedures to facilitate knowledge sharing and improve support efficiency
o Monitoring of performance indicators and organization of regular meetings to drive continuous improvement of support
o Organization of weekly meetings for incident processing follow-up, based on calculated performance indicators, to ensure continuous improvement
Service Now, Spotfire, JIRA, Xray, Confluence, SQL Developer, Agile-Scrum Method.
Société Générale, IDF
Business Analyst
BANKING AND INSURANCE
September 2018 - November 2021 (3 years and 2 months)
Fontenay-sous-Bois, France
Active participation and facilitation of scoping workshops to gather business needs
o Precise writing and management of User Stories in the JIRA tool
o Use of agile methodologies to improve project management and optimize feature delivery
o Writing of test plans, execution, anomaly management, and regression testing
o Design and execution of tests on Xray based on User Stories.
o Preparation of data sets with SQL queries
o Management of anomalies on JIRA and monitoring of their correction by developers
o Proactive system monitoring and user incident management
o Processing and prioritization of the incident and request backlog
o Optimization and implementation of action plans for tickets
o Writing of procedures and incident tracking
o Writing of User Guides and facilitation of training workshops
JIRA, SQUASH, Postman, Kibana, Grafana, Confluence, SoapUI, SQL Developer, Swagger, API

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Master 2 "Information Systems Management"
Université Paris Dauphine-PSL
2018
Master 2 « Gestion des Systèmes d'Information »

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Houda Rifki

Business Analyst

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