About Houda
French
Native or bilingual
English
Conversational
Experience
- SCENTAIRB2B Debt Collection OfficerFASHION AND COSMETICSNovember 2023 - Today (2 years and 7 months)Toulouse, FranceAt ScentAir, I manage a portfolio of strategic professional and key accounts. I work closely with the sales and administrative departments to optimize invoicing, collections, and customer satisfaction. I also actively contributed to an ERP change project.
- MC2SAmicable and Litigious Debt Collection OfficerOctober 2017 - September 2019 (1 year and 11 months)Balma, FranceAt Crédit Immobilier de France, I managed a portfolio of overdue debts for individuals (B2C). My main role was to conduct amicable debt collection actions initially (phone and written reminders), then to initiate legal proceedings when necessary.I worked in close coordination with bailiffs, lawyers, and legal departments to implement judicial measures (orders, seizures...).I was also responsible for analyzing client situations (over-indebtedness, financial difficulties) and proposing appropriate solutions in compliance with regulations.Rigorous administrative monitoring, regular reporting, and dashboard management completed my duties.
- PAUTE COMBUSTIBLESInvoicing and Debt Collection ManagerOctober 2019 - December 2022 (3 years and 2 months)Gagnac-sur-Garonne, FranceManagement of an SME: invoicing, debt collection, client and supplier accounting, purchasing monitoring, quotations, bank reconciliations, driver scheduling, and customer service in the energy sector.
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Education
- Formation en comptabilitéCPF)Formation en comptabilité
- Business EnglishBabbel2022Business English