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Houcine BadryHB

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Freelancer profile translated to English.
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About Houcine

  • French

    Native or bilingual

  • Arabic

    Native or bilingual

  • English

    Fluent

Remote only
Primarily works remotely

Experience

  • ENGIE France
    Customer Advisor
    November 2024 - Today (1 year and 7 months)
    • • Management of energy contract subscriptions and terminations.
    • • Telephone assistance and processing of customer requests ENGIE France.
    • • Guarantee of customer satisfaction and quality of service provided.
  • Orange France BtoC
    Customer Advisor
    TELECOMMUNICATIONS
    October 2024 - November 2024 (1 month)
    Casablanca, Morocco
    Contract termination by phone
    Customer retention with loyalty. Activation and subscription of internet and telephone packages.
  • Oragne / C.C.A Courtage
    Telephone Advisor – B2B Sales Department
    TELECOMMUNICATIONS
    September 2024 - October 2024 (1 month)
    Casa Marina, Monroe, FL, USA
    • • Advice to professional clients for insurance subscriptions.
    • • Development of client portfolio and file monitoring.

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Education

  • Bachelor's degree in Private Law – French Section
    Hassan II University
    2016
    Licence en Droit Privé – Section Française
  • Baccalaureate in Economic and Management Sciences
    Al Khansaa Qualifying High School
    2012
    Baccalauréat en Sciences Économiques et Gestion

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