Freelancer profile translated to English.

Description

I have been working for over 5 years now as a Product Owner, Project Manager, or Change Manager in various sectors such as banking/insurance, transport, or energy.

For me, user buy-in for projects is essential. Change management and people are central to my way of working.

I primarily work on large-scale and cross-functional projects.

I learn very quickly and can rapidly analyze a need or situation to provide an adapted solution.

I would be delighted to work with you and contribute to your project and your daily work. See you soon!

Languages

English
Conversational
French
Native or bilingual

Workplace preferences

Can work on-site

Belleville-en-Beaujolais (up to 40km), Lyon (up to 20km), Villefranche-sur-Saône (up to 20km), Bourg-en-Bresse (up to 20km), Chalon-sur-Saône (up to 20km)

Sopra Steria
Deployment Tools Project Manager
REAL ESTATE
January 2021 - Today (5 years and 5 months)
Limonest, France
Deployment of an internal and external ITSM tool - Easy Vista. 750 employees, 350 clients.
Deployment of a CRM tool and AKUITEO planning.
Document Management Project Manager as part of ISO 27001 certification.

Deployment Management:
- Functional configurations
- Process definition
- Needs assessment/workshop facilitation
- Planning and deployment strategy development

Change Management:
- Training strategy
- Development of materials/presentations and training facilitation
- Communication
- Writing operating procedures

Support:
- Level 1 support
- Support organization
- Team training
- RUN organization
- Team facilitation
Deployment Change Management Support Functional Design Configuration Workshop Facilitation Training Facilitation Project Management
Arcade Vintage
Product Manager, Community Manager
VIDEO GAMES AND ANIMATION
January 2020 - October 2020 (9 months)
Mâcon, France
Development of an Arcade Machine product.
- Website creation
- Community management
- Product management
- Strategic marketing
- Brand management
Community Management Digital Communication Instagram Marketing Marketing Web Project Management
UCF CIBTP
Project Trainer
CIVIL ENGINEERING
January 2019 - December 2019 (1 year)
Lyon, France
Development, production, and facilitation of training on specialized IT tools for French construction industry holiday funds (1000 agents) and for a new member extranet (210,000 members).

Achievements
– Development of training plans, curricula, modules, and participant lists
– Construction of the training strategy
– Support in schedule development
– Creation of educational materials
– Writing user guides or tutorials for users
– Creation of facilitation materials (quizzes, games)
– Construction of an e-learning module (capsules)
– Construction and writing of training exercises
– Facilitation of training for users
– Presentation of the tool
– Facilitation of meetings and workshops
Training Training Strategy Facilitation Communication Kahoot Klaxoon E-learning Support Change Management

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BTS Business Communication
CIEFA Lyon
2009
Communication interne, externe, événementielle, gestion de projet, création, management, psycho- sociologie.
Business Management License
Wesford Lyon
2011
Management, commerce, gestion, animation, psycho-sociologie, communication, RH, …

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Training Officer

Honorine F.

Deployment Project Manager, Change Management

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