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Hoby Natacha RasolofomalalaHN

Hoby Natacha Rasolofomalala

Remote Right-Hand Assistant – Experienced VA

€125/day
Tananarive, MG
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Hoby Natacha

🎯 Looking for a reliable, organized, and autonomous assistant to free up your time and bring you peace of mind?

I am a versatile virtual assistant, specializing in administrative and real estate management. I remotely support real estate agencies, property managers, SMEs, and independent professionals in the daily management of their administrative tasks.

âś… How I can help you:

Smooth communication with your tenants, suppliers, or partners
Email management and professional correspondence writing
File tracking, digital filing, and document digitization
Coordination of service providers (technicians, maintenance companies...)
Schedule management, follow-ups, and invoicing assistance

📌 Concrete experience:

Full administrative support for a property portfolio in Belgium: managing tenant and supplier contacts, sorting and filing documents
Internal audit of rental agreements: analysis, compliance, and file organization
Updating and digitizing real estate databases

đź’ˇ What sets me apart:

Responsiveness and availability: my clients can count on a quick response and rigorous follow-up
Autonomy and attention to detail: I take on tasks with little supervision, ensuring the quality of each deliverable
High adaptability to your tools and work methods

I work 100% remotely and easily integrate into your teams, acting as a true administrative right-hand that you can count on daily. 🤝
  • French

    Native or bilingual

  • English

    Fluent

  • Dutch

    Conversational

Remote only
Primarily works remotely

Experience

  • AIMRE
    Virtual Assistant – Administrative & Real Estate Management
    REAL ESTATE
    February 2023 - Today (3 years and 4 months)
    Remote administrative and operational support for a Belgian real estate company.
    • Management of emails, calls, and tenant requests
    • Follow-up of supplier files and technical interventions
    • Drafting and formatting of correspondence in French and Dutch
    • File updating and archiving
    • Communication with service providers and stakeholders
    Writing Microsoft Outlook Client Relations Administrative Management Administrative Follow-up
  • TĂ©lĂ©performance & Active Assurance
    Call Center Agent – Remote Customer Service
    August 2020 - February 2023 (2 years and 6 months)
    3 years of experience in remote customer service for various companies (Téléperformance and Active Assurance).
    • Handling and processing calls and emails from French-speaking clients
    • Advice, file follow-up, assistance with contract subscription or modifications
    • Autonomous management of requests in compliance with procedures
    • Daily use of digital tools and CRM
    Client Follow-up Administrative Follow-up Client Relations Sales Proposal Client Management
  • Aka.Ma – Centre d’éducation pour les Ă©lèves malentendants
    French and English Teacher
    EDUCATION AND E-LEARNING
    March 2013 - June 2020 (7 years and 3 months)
    Adapted teaching of French and English to hearing-impaired students.
    • Creation of visual and pedagogical materials
    • Leading classes adapted to specific needs
    • Individualized follow-up and progress evaluation
    • Collaboration with a multidisciplinary team

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Education

  • Bachelor of Arts in English Literature
    University of Antananarivo
    2013
  • High School Diploma
    Jules Ferry High School
    2008

Certifications

  • Remote Administrative Management
    Professional Practice - VA Mission
    2023
  • Tenant Follow-up and Technical Request Management
    Field Experience – Remote Real Estate Management
    2023

Skill set

Categories