About Hind
French
Native or bilingual
English
Fluent
Experience
- AgorastoreProject Manager - Salesforce AdministratorE-COMMERCESeptember 2022 - Today (3 years and 9 months)Montreuil, FranceDuring this mission, I had a dual role: Project Manager: - Understanding, qualifying, and prioritizing business requests - Translating functional requirements into technical specifications for developers - Leading workshops with both business and technical teams - Tracking tasks and project progress - Delivery management. Administration: - Implementing automatic processes via Salesforce flows and process builder. - Data and user management - Visibility security and role hierarchies - Creating reports and dashboards - Data migration: Upsert - Import Assistant - DataLoader
- HELKINZExperienced Salesforce ConsultantLUXURY GOODSJune 2022 - August 2022 (3 months)Paris, FranceAs part of implementing a tool to facilitate invoice management, Helkinz launched a project from scratch to simplify users' daily work and boost their productivity.Missions:- Setting up and leading business workshops (scoping, requirements gathering, audit, etc.)- Proposing technical solutions- Designing the CRM architecture- Implementing Force.com with the Lightning Experience user interface- Configuring and setting up Lightning pages- Advanced configurations (Process, Flows, etc.)- Data management and security (Sharing rules, Territories, role hierarchies, profiles, etc.)- Adding and integrating new features according to client specifications- Deploying features. As part of implementing a tool to facilitate invoice management, Helkinz launched a project from scratch to simplify users' daily work and boost their productivity.Missions: - Setting up and leading business workshops (scoping, requirements gathering, audit, etc.) - Proposing technical solutions - Designing the CRM architecture - Implementing Force.com with the Lightning Experience user interface - Configuring and setting up Lightning pages - Advanced configurations (Process, Flows, etc.) - Data management and security (Sharing rules, Territories, role hierarchies, profiles, etc.) - Adding and integrating new features according to client specifications - Deploying features.
- Ramsay SantéSalesforce Administrator (Service provided by ESN)HEALTH AND WELLNESSJuly 2021 - June 2022 (11 months)- TMA: Incident ticket management- Business process automation (Process Builder, Flow)- Unit testing of developments and configurations performed- Creation of advanced reports and dashboards- Training clients on Salesforce
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Education
- Master's in Engineering, Computer ScienceMohammed V University - MOROCCO2016Master Ingénierie, Informatique
- Bachelor's in General Computer Science, Computer ScienceParis Diderot University2013Licence en Informatique générale, Informatique
Certifications
Skill set (24)
Categories
- Other