Freelancer profile translated to English.
Back to original languageAbout Hind
I would be the Swiss Army knife for your small and medium-sized business!
With 12 years of experience in the paramedical field and 5 years in administrative and commercial project coordination, as well as over 5 years in sales and business development, I am passionate about creative projects that require analytical, coordination, and decision-making skills, with a focus on people.
With a thoughtful, empathetic, and proactive mind, I am a great source of proposals and possess a very creative spirit!
I am committed to quality customer service and can manage your customer service from A to Z: online sales, logistics, order tracking, invoicing and follow-up, email and phone support, replenishment coordination, purchasing, and procurement.
I also have the ability to support you in your commercial and business development projects: prospecting, presenting offers, facilitating and training groups, negotiating and closing sales.
My areas of expertise: health, well-being, cosmetics and perfumery, personal development, coaching, support, training, occupational health projects, HR, etc.
I am available to travel to French-speaking Switzerland for on-site assignments. Otherwise, I work remotely anywhere in the world.
French
Native or bilingual
English
Fluent
Spanish
Basic
Arabic
Basic
Can work on-site
Lausanne (up to 50km)
Experience
- LES LOGES DU CHICProject Commercial Assistant (3-month internship)April 2024 - July 2024 (3 months)Étoy, VD, SwitzerlandAs an administrative and commercial assistant, I carried out the following tasks:• Coordination of the commercial development strategy for the French-speaking Switzerland region, targeting B2B clients. Use of the ODOO ERP.• Active prospecting, appointment setting, offer presentation, and terms negotiation.
- ORIGINELLE BOUTIQUE ATELIER,Founder and Manager (20%)November 2020 - Today (5 years and 7 months)Martigny, VS, SwitzerlandAs Manager of a designer boutique, I carried out the following tasks:• Supervision of all aspects of the business, including financial management (budgeting, invoicing, expense tracking), operations (logistics, inventory management).• Social media management, marketing strategy, creation and management of an E-commerce site with ODOO ERP.• Management of communications and organization of events (craft markets, Christmas markets).
- VRC. Virtual reality concept SàrlCommercial and Administrative Project AssistantOctober 2023 - December 2023 (3 months)SwitzerlandAs part of my role as a commercial and administrative project assistant, I participate in the development of commercial offers, define communication strategies, and create marketing content. I support management in implementing a sales network and participate in their integration into the company. I contribute to the promotion of VRC activities at trade fairs and professional exhibitions.
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Education
- OlfactotherapistGilles Fournil Olfactotherapy2023Olfactothérapeute en cours de formation.
- Introduction to Project Management, Project ManagementCEFCO - Continuing Education Center of Romandie2019Introduction au management de projet, Management de projet