Freelancer profile translated to English.
Back to original languageAbout Hind
With over 17 years of experience, I have supported business and IT management in their Digital and Business transformation.
I have worked as a Program Director, Delivery Manager, as well as in Presales and Business Analysis support on multiple missions for scoping, change management, and digital transformation, primarily on large public service, retail, media, telecom, and customer relationship center management programs.
-Delivery Center Manager:
- Activity management,
- Operational and managerial resource monitoring,
- Budget Management.
-Program Management / Presales:
- Gathering, analysis, and qualification of business needs,
- Business process analysis and Business scenario design,
- Facilitation of workshops with Business and IT managers.
-Project Management / Management:
- Project scoping and monitoring,
- Impact analysis,
- Reporting.
-Business Ownership:
- Business consulting,
- Requirements definition / Writing of specifications, • Functional lead..
French
Native or bilingual
English
Native or bilingual
Arabic
Native or bilingual
Remote only
Primarily works remotely
Experience
- Groupe MEDTECH / Projet ANCFCC (Conservation Foncière et Cadastre)Project Management / Delivery ManagementPUBLIC SECTORJanuary 2023 - Today (3 years and 5 months)• Program Management:
- Project governance and client/partner relationship management,
- Planning and workload planning / Budget and financing plan / Quality / Risk Management, Delivery Monitoring
- Resource Management / recruitment.
- Groupe MEDTECH / Projet ONCF (E-commerce / Ligne TGV)Delivery Management / Project Management / Customer SuccessTRANSPORTATIONDecember 2021 - December 2022 (1 year and 1 month)- Customer and partner relationship management,- Project Steering: Planning / Budget / Quality / Risk Management,- Resource Management / recruitment.
- NEOSYSPresales / Project Director / Delivery Center ManagerE-COMMERCEApril 2016 - Today (10 years and 2 months)Bordeaux, France-Delivery Center Management (80 FTEs):
- Resource Management (Offshore / Inshore),
- Facilitation of competence centers (new offers, new technologies, Roadmap…),
- Activity management,
- Operational risk management,
- Budget Management.
-Offshore Service Center Management – Cdiscount (60 FTEs):- Client account management,
- Business Development,
- Workload Planning (Fixed-price / Staff Augmentation Projects)
-Project Management: Scoping and functional design.
Recommendations
Be the first to recommend Hind
Help this freelancer shine by sharing your experience working together.
These freelancer profiles also match your criteria
Agatha Frydrych
Backend Java Software Engineer
4.7
(3)
2
Baptiste Duhen
Fullstack developer
4.6
(4)
5
Amed Hamou
Senior Lead Developer
4
(2)
7
Audrey Champion
Web developer
4.3
(3)
4
Education
- Mobile Networks EngineerMines Ponts - Telecom Bretagne2007Ingénieur Réseaux Mobiles