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Hind EnnoubyHE

Hind Ennouby

Project Director/ Program Manager

€790/day
Paris, FR
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Hind

With over 17 years of experience, I have supported business and IT management in their Digital and Business transformation.

I have worked as a Program Director, Delivery Manager, as well as in Presales and Business Analysis support on multiple missions for scoping, change management, and digital transformation, primarily on large public service, retail, media, telecom, and customer relationship center management programs.

#Areas of Expertise

-Delivery Center Manager:
  • Activity management,
  • Operational and managerial resource monitoring,
  • Budget Management.
-Program Management / Presales:
  • Gathering, analysis, and qualification of business needs,
  • Business process analysis and Business scenario design,

  • Facilitation of workshops with Business and IT managers.
-Project Management / Management:
  • Project scoping and monitoring,
  • Impact analysis,
  • Reporting.
-Business Ownership:
  • Business consulting,
  • Requirements definition / Writing of specifications, • Functional lead..
  • French

    Native or bilingual

  • English

    Native or bilingual

  • Arabic

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • Groupe MEDTECH / Projet ANCFCC (Conservation Foncière et Cadastre)
    Project Management / Delivery Management
    PUBLIC SECTOR
    January 2023 - Today (3 years and 5 months)
    • Program Management:
    • Project governance and client/partner relationship management,
    • Planning and workload planning / Budget and financing plan / Quality / Risk Management, Delivery Monitoring
    • Resource Management / recruitment.
    Program Management Resource Management Delivery Management Customer Relationship Management
  • Groupe MEDTECH / Projet ONCF (E-commerce / Ligne TGV)
    Delivery Management / Project Management / Customer Success
    TRANSPORTATION
    December 2021 - December 2022 (1 year and 1 month)
    - Customer and partner relationship management,
    - Project Steering: Planning / Budget / Quality / Risk Management,
    - Resource Management / recruitment.
    Project Management Project Management Resource Management Delivery Management Customer Relations
  • NEOSYS
    Presales / Project Director / Delivery Center Manager
    E-COMMERCE
    April 2016 - Today (10 years and 2 months)
    Bordeaux, France
    -Delivery Center Management (80 FTEs):
    • Resource Management (Offshore / Inshore),
    • Facilitation of competence centers (new offers, new technologies, Roadmap…),
    • Activity management,
    • Operational risk management,
    • Budget Management.
    -Offshore Service Center Management – Cdiscount (60 FTEs):
    • Client account management,
    • Business Development,
    • Workload Planning (Fixed-price / Staff Augmentation Projects)
    -Project Management: Scoping and functional design.

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Education

  • Mobile Networks Engineer
    Mines Ponts - Telecom Bretagne
    2007
    Ingénieur Réseaux Mobiles

Skill set (24)

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