Freelancer profile translated to English.
Back to original languageAbout Hinda
IT Project Manager with a strong focus on project management, application migration, and functional & technical support.
Accustomed to multi-stakeholder environments (service providers, internal IT, business units), I combine project management, functional understanding, and occasional technical support (SQL, reporting) to secure projects and ensure operational continuity.
French
Native or bilingual
English
Native or bilingual
Arabic
Native or bilingual
Can work on-site
Paris (up to 50km), Paris (up to 100km), Montbéliard (up to 50km), Amiens (up to 50km), Amiens (up to 20km)
Experience
- JcdecauxFunctional Analyst / Application Project ManagerARCHITECTURE AND URBAN PLANNINGSeptember 2022 - April 2023 (7 months)Paris, France
- Gather and analyze client needs and translate them into technical and functional requirements
- Write User Stories and their acceptance criteria for Development and testing teams
- Prioritize software developments based on client needs
- Ensure the proper execution of tests and developments
- Fine-tune market applications, verify results, analyze anomalies, and correct them;
- SGSco / LorealFunctional Analyst / Business AnalystLUXURY GOODSJune 2021 - September 2022 (1 year and 3 months)Paris, France
- Management of European technical support (TAG application)
- Creation of reports for operational teams and backlog management
- Analysis of weekly KPIs with L1 and L2 support teams
- Establish functional and technical specifications
- Work in collaboration with developers for the validation of provided solutions
- Write non-regression tests
- Participate in the writing of the product roadmap and plan meetings
- IyCielApplication Project Manager (IYCIEL)SOFTWARE PUBLISHINGJune 2024 - Today (2 years)Versailles, France
- Coordination between development, support, BA, and testing teams
- Lead framing meetings
- Manage improvements (calendars, evolutions)
- Intervene in incident management (KPI, SLA management, etc.)
- Validation of functional and CRM tests (Monday)
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Education
- Industrial Computer Science DegreeHigher Institute of Computer Science2006
- Lead Implementer ISO 27001PECB2026
Certifications
- DPOCNIL