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Himen MessemaneHM

Average response time: 1 hour

Freelancer profile translated to English.
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About Himen

Administrative and executive assistant since 2020, I now support freelancers and small businesses who wish to delegate their administrative management to focus on their core business.
Over the course of my experiences (executive assistant, customer follow-up, logistics, operational management), I have developed real versatility in all administrative tasks:

Managing your emails and calendar
Invoicing and payment tracking
Writing letters, reports, and memos
Updating tracking spreadsheets and customer databases
Organizing meetings and travel
Customer relations and telephone reception

I am proficient in Excel, the Office Suite, Gmail, and SAGE, and I can quickly adapt to existing tools.

Rigorous, responsive, and autonomous, I am committed to providing you with reliable work within the agreed deadlines, as if I were your right-hand person remotely.
Have a question, a specific need? Do not hesitate to contact me, I respond quickly.
  • French

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • eXcent
    Executive Assistant
    AVIATION AND AEROSPACE
    September 2023 - Today (2 years and 10 months)
    Mérignac, France
    Customer order management
    Updating files and tracking spreadsheets
    Payroll preparation
    Management of the company car fleet and IT equipment
    Quality representative — implementation and monitoring of flash audits
    Reception management
    Invoicing management
    HR liaison (time tracking, leave, expense reports)
    Use of SAGE software
    Order management Invoicing Quotes
  • Incomm
    Administrative Assistant (customer follow-up)
    E-COMMERCE
    September 2022 - August 2023 (11 months)
    Artigues-près-Bordeaux, France
    Management of electronic communications and professional mailbox monitoring
    Updating and monitoring customer files
    Creation and updating of contracts
    Development and updating of tracking spreadsheets
    Management and coordination of sales schedules
    Reminder and monitoring of internal procedures
    Training of new sales representatives
    Implementation of sales procedures
    Sales administration Customer follow-up Quotes and invoicing Purchase order Training
  • ERT MOBILE
    Administrative Assistant
    TELECOMMUNICATIONS
    May 2022 - September 2022 (4 months)
    Bordeaux, France
    Management and monitoring of the company car fleet
    Management of electronic communications and professional mailbox monitoring
    Development and monitoring of schedules
    Writing emails and professional letters
    Monitoring and creation of preparation orders, stock management
    Creation and monitoring of purchase requests
    Monitoring of transport and orders
    Delivery management
    Management of the company car fleet and IT equipment
    Quality control Delivery management Stock management Telephone reception Email management

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Education

  • Medical Secretary training
    Avlis
    2021
    formation Secrétaire médical
  • Obtention of the professional baccalaureate
    2016
    Obtention du baccalauréat professionnel

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