Freelancer profile translated to English.
Back to original languageAbout Hilal
CIO with 15 years of experience in digital transformation, ERP deployment, and AI integration in companies in Morocco. I assist SMEs and mid-sized companies in auditing their IT systems, implementing ERPs (SAP), securing their infrastructure, and concretely integrating generative AI into their business processes.
Interventions on a project basis or long-term support. Available in Casablanca and remotely.
Arabic
Native or bilingual
French
Fluent
English
Fluent
Remote only
Primarily works remotely
Experience
- Foods & GoodsIT MANAGEROctober 2022 - Today (3 years and 8 months)• • Strategic Project and Management:• • Complete IT infrastructure audit, establishment of the strategic roadmap for infrastructure overhaul:• • Design and implementation of the new network architecture, traffic isolation, and network security• • Design and implementation of the new multi-zone WIFI architecture• • Overhaul of the IT park (hardware, licenses, inventory).• • SI extension to new sites (network infrastructure + application deployment).• • Establishment of the IT budget, service provider contracts, reporting to management• • Design and implementation of the new videoconferencing architecture (6 videoconference rooms)• • Implementation and administration of video surveillance systems.• • Implementation of helpdesk systems, user support, and IT park management• • Complete audit of business needs and alignment with the company's strategic vision:• • Design and implementation of the new procurement and purchasing management application• • Design and implementation of a multi-profile platform for real-time sales, inventory, and arrival reporting and Business Intelligence.• • Design and implementation of a collection tracking application• • Design and implementation of the new attendance and timekeeping management solution.• • Tasks:• • Management, improvement, and deployment of the Sales Force application.• • Daily SI Administration: Sage 100 ERP and third-party business applications.• • Management and optimization of the Microsoft 365 environment (Exchange, Teams, SharePoint).• • Monitoring of IT service providers and management of maintenance contracts.• • IT security management: cloud EDR antivirus, company data backup policy, user awareness.• • User assistance, support, and training (helpdesk L1/L2).• • Management of relationships with telecom operators.• • Management of the IT team
- Le Chameau MarocIT MANAGERMarch 2020 - November 2022 (2 years and 8 months)• • Complete overhaul of the SI and IT infrastructure.• • Design and implementation of the new network architecture (LAN/WAN/VLAN).• • Design and implementation of the videoconferencing & collaboration platform (2 MS Teams rooms).• • Design and implementation of site-to-site VPN (Morocco-UK) and remote user VPN access.• • Design and implementation of the Active Directory architecture (GPO, security policies).• • Office 365 and Azure AD administration.• • Design and implementation of the multi-site video surveillance architecture.• • Design and implementation of IP Telephony.• • Audit and diagnosis of the Infor M3 ERP.• • Local coordination of the development and implementation of the MRP and business applications.• • Design and implementation of a remote workshop platform (YEALINK + MS Teams).• • Design and implementation of an application for generating raw material requirements.• • Key User for Morocco for the ERP migration to Microsoft Dynamics 365.• • Participation in the weekly production planning.
- BestViandesIT MANAGERMarch 2016 - February 2019 (2 years and 11 months)Rue Casablanca زنقة الدار البيضاء, بني ملال, Morocco• • Complete overhaul of the SI and IT infrastructure.• • Design and implementation of the new network architecture (LAN/WAN/VLAN).• • Design and implementation of the videoconferencing & collaboration platform (2 MS Teams rooms).• • Design and implementation of site-to-site VPN (Morocco-UK) and remote user VPN access.• • Design and implementation of the Active Directory architecture (GPO, security policies).• • Office 365 and Azure AD administration.• • Design and implementation of the multi-site video surveillance architecture.• • Design and implementation of IP Telephony.• • Audit and diagnosis of the Infor M3 ERP.• • Local coordination of the development and implementation of the MRP and business applications.• • Design and implementation of a remote workshop platform (YEALINK + MS Teams).• • Design and implementation of an application for generating raw material requirements.• • Key User for Morocco for the ERP migration to Microsoft Dynamics 365.• • Participation in the weekly production planning.
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Education
- Master in IT ManagementInternational University of Casablanca2019Master Management des SI
- Professional License SBDR –Faculty of Sciences Ain Chock2012Licence Pro. SBDR –