Freelancer profile translated to English.

Description

With a Master's degree in Corporate Finance, a client relations consultant, and a self-entrepreneur, I have developed skills in portfolio management, bank flow processing, and supporting individual and professional clients. Rigorous, with a strong sense of organization and results-oriented, I wish to apply my skills to new opportunities in Finance or the banking sector.

Industry field of expertise

Languages

French
Native or bilingual

Workplace preferences

Can work on-site

Paris (up to 50km)

APPARITEUR CONSEILS ET SERVICES
Consultant
January 2024 - Today (2 years and 7 months)
Île-de-France, France
Consultant at APPARITEUR CONSEILS ET SERVICES
Supervision and coordination of a team of exam proctors (managing unforeseen events, planning)
Customer loyalty
Training Facilitation Team Management Administrative Management
SOCIETE GENERALE Cergy
Flow Operations Officer
June 2023 - January 2024 (7 months)
France
Collaboration with a team of 18 people to resolve issues related to flow operations and improve internal processes
Processing and control of national and international flow operations (transfers, direct debits)
Responding to advisor requests and managing customer complaints
Meeting daily processing deadlines
Team Spirit Complaint Handling
PERFECT SPHERE Cotonou
Middle Office Officer
February 2022 - July 2022 (5 months)
Benin
Verification of transactions made by the front office
Checking the completeness and compliance of KYC files
Drafting and updating internal procedure manuals, enabling better understanding and integration of new employees