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Hichem ZikaraHZ

Average response time: 1 hour

Freelancer profile translated to English.
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About Hichem

With 8 years of experience in managing e-commerce projects and digital performance, I help retail, beauty, and FMCG brands launch, optimize, and scale their digital initiatives — from strategic planning to delivery.
I managed the launch of the first FMCG e-commerce app in Algeria at FADERCO (+25% revenue), coordinated JUMIA Group's global performance strategy (CPO ≤ $2, +10% retention), and managed multi-channel campaigns for pharmaceutical labs and telecom operators.
What I bring concretely: a clear understanding of your KPIs, a prioritized roadmap, smooth coordination between your business units, IT, and marketing teams — and measurable results.
Available remotely or in the Île-de-France region. Response within 24 hours.
  • French

    Native or bilingual

  • English

    Conversational

Can work on-site
Paris (up to 50km)

Experience

  • Beauty Succès
    Sales Manager
    FASHION AND COSMETICS
    February 2025 - October 2025 (8 months)
    93160 Noisy-le-Grand, France
    ▸ Coordinated the sales-stock-supplier cycle in beauty retail — customer interface, back-office, and management
    ▸ Analyzed sales through daily dashboards: identified best-sellers, detected stockouts, managed replenishment
    ▸ Managed commercial KPIs: conversion rate, average basket size, stock alerts — reporting to management
    ▸ Handled supplier orders, tracked deliveries, checked invoices, and resolved disputes
    ▸ Provided customer advice & active sales of cosmetic and skincare products — personalized in-store assistance
    Inventory Management Order Tracking Budget Monitoring KPI Tracking Sales
  • FADERCO
    E-commerce Project Manager
    RETAIL (LARGE RETAILERS)
    October 2023 - November 2024 (1 year and 1 month)
    Alger, Algeria
    ▸ Managed the complete launch of the first FMCG app in Algeria — product roadmap, backlog, UI/UX, IT coordination using Agile / Scrum methods
    ▸ Deployed a multi-channel e-commerce strategy — monitored sales, acquisition, and retention KPIs
    ▸ Continuously optimized the conversion funnel — A/B tests, journey analysis, redesign of key pages
    ▸ Coordinated marketing / IT / supply chain — managed dependencies and met project milestones
    Results: +25% revenue
    • • +7% through customer retention
    Agile / Scrum Methodology E-commerce Project Management E-commerce Strategy Conversion Rate Optimization (CRO) Performance Optimization
  • MAGPHARM Laboratoire
    Digital Communication Project Manager
    MEDICAL
    September 2021 - September 2023 (2 years)
    Alger, Algeria
    ▸ Managed content strategy, social media, and SEO — needs assessment, editorial planning, vendor management
    ▸ Managed Social Ads campaigns — audience definition, budget allocation, CPA optimization
    ▸ Monitored performance indicators: visibility, engagement, organic traffic — monthly reporting
    Results: +22% visibility
    • • +13% engagement
    ◦ • +7% organic traffic
    Social Media Strategist Agile / Scrum Methodology Social Media Advertising Website Design Budget Monitoring

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Education

  • Master 1 Statistics
    ENIC-NARIC
    Master 1 Statistique
  • Launch Strategy & Marketing Performance
    Google MENA
    Stratégie de lancement & performance marketing

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