Freelancer profile translated to English.
Back to original languageAbout Hicham
+15 years of experience in project and program management of transformation initiatives for large clients, within complex and multi-stakeholder environments (Banking and Financial Services, Telecom)
- End-to-end support: scoping, implementation, and deployment
- PMP® Certified
- My areas of expertise:
- Digital Transformation & IT Project Manager
- PMO & Project/Program Governance
- Product Management / Product Ownership
- Business Analysis Support
- Digitalization of Customer Journeys and Business Processes
- Experience in Banking and Financial Services:
- Credits: Credit processing journey, management and after-sales service journey, decision workflow, financial analysis, collateral)
- Cash Management: Online banking, ISO 20022 payments)
- Capital Markets: Cash lending/borrowing, market risk, back-office operations)
- References: Capgemini, SFR, Synechron (formerly Team Trade), SGCIB, CACIB, Attijariwafa Bank, Société Générale
English
Fluent
Spanish
Fluent
French
Native or bilingual
Can work on-site
Paris (up to 50km)
Experience
- Attijariwafa BankSenior Product Owner (Freelance)BANKING AND INSURANCEFebruary 2023 - Today (3 years and 4 months)Support to the Transformation Department in the management and implementation of the strategic program for the Overhaul of Corporate Credit Processing Journeys (internal solution in Agile mode):
- Global scoping and business alignment: analysis of the existing situation, needs assessment, definition of target journeys (credit file creation, financial analysis, risk analysis, decision workflow)
- Product vision & strategy: definition of the product roadmap, release strategy, and value prioritization
- Cross-functional management: coordination of program stakeholders (agile squads, business representatives, IT, contributors), overall coherence of work across different program workstreams, monitoring of milestone and deliverable achievement
- Agile management: management of product backlogs, writing Epics and Features, facilitation of rituals (backlog refinement, sprint planning, review, retrospective), active participation in PI Planning
- Change Management: development of the deployment strategy, establishment of communication and training plans, preparation of the pilot phase, organization of webinars and focus groups
- Governance: preparation and facilitation of monitoring committees (project, program, and steering committees), monitoring of program KPIs
- Attijariwafa BankSenior Transformation Project Manager (Freelance)BANKING AND INSURANCEJanuary 2020 - January 2023 (3 years)Support to the Transformation Department in the management and implementation of the project to Overhaul Corporate Credit Back-Office Processing Journeys (integration of SBS editor's Loan Servicing solution):
- Diagnosis and impact identification: processes and organization, IT landscape mapping, regulatory framework
- Functional scoping of target journeys with various stakeholders (business, IT, compliance, legal)
- Pre-project phase: RFP writing, development of evaluation grids, offer assessment, convergence meetings, support in vendor selection
- Business Analysis (MOA): modeling of target processes, validation of functional specifications, management of business acceptance testing (UAT)
- Change Management: deployment strategy, user guides, training, support system, pilot phase preparation
- Société GénéraleSenior IT Project Manager (Freelance)BANKING AND INSURANCEMay 2015 - December 2019 (4 years and 7 months)Support to the Program Management office in the management and implementation of projects to modernize the bank's Cash Management activities (overhaul of the corporate E-banking portal, implementation of a new payment flow channel under the ISO20022 standard):
- Project monitoring & management: design of management tools (project KPIs, reporting, dashboards), schedule management, facilitation of monitoring committees, tracking of actions/decisions, risk and alert management, coordination between various stakeholders
- Scoping and functional design: workshop facilitation, needs gathering and formalization, feasibility studies, modeling of target processes, writing of functional specifications
- Acceptance Testing & Go-Live: definition of UAT strategy, management of acceptance testing, development of migration plans, coordination with IT stakeholders and editors
- Change Management: preparation of user guides, definition of training strategy, establishment of post-deployment support system
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Education
- Computer Engineering (Master's degree), Software Engineering optionUniversité de Technologie de Belfort-Montbéliard2007
Certifications
- PMP (Project Management Professional)Project Management Institute2019