Hery Mandrindra Joël Rabariarivo

Your schedule is all over the place. Emails are piling up. And you're still managing it all between appointments.

My name is Joel. At SFR, I managed hundreds of clients per week — unsatisfied, in a hurry, sometimes angry.

Then in the medical field, a poorly planned appointment couldn't be rescheduled — I quickly understood that in this sector, rigor is not an option.

What I handle:

→ Phone reception & medical secretarial services

→ Appointment scheduling & agenda management

→ Customer support — email, chat, phone

→ File follow-up & back office

→ CRM management & reporting

Want to delegate? Let's talk directly.