Hervé Hireche

• Implementation and management of the mobile infrastructure (Vmware WorkSpace ONE)

• Technical support for business projects

• Workstation architecture

• Industrialization of server deployment through SCCM

• Packaging and deployment of applications via SCCM

• Administration of PCs and servers across over 400 sites

• Access rights management

• Active Directory, O365 administration

• Development of automation scripts

• L2, L3 user support

• Creation of operational procedures for support teams and users

• User and technical team training

• Hardware selection

• Relations with service providers/suppliers/publishers

Technical Context: Windows Server (2k8 to 2k19), Windows 7/10, UEM VMWare Workspace ONE, Samsung KNOX, Intune, SCCM, Active Directory, WSUS, GPO, Microsoft365, Microsoft Teams, Office Scan, AutoIt, PowerShell.

• Management of the IT park - 250 office & industrial workstations (FR and US)

• Virtualization of the existing physical server infrastructure (P2V)

• Implementation of mobility strategies and tools

• Redesign of LAN network & Firewall

• Development of business workflows (Leave requests, expense reports…)

• Support and training for office and production users (FR and US)

• Supervision and monitoring of the IT infrastructure - employees, service providers, suppliers, publishers

• IT purchasing management

Technical Context: VMWARE ESXi, Veeam Backup, Exchange, Active Directory, DHCP, DNS, GPO, Citrix XenAPP 6.5, AS400, BladeCenter H, SAN Storage, BES Server, VPN, WatchGuard/Cyberoam Firewall, HP Procurve Network, Sharepoint, K2 Workflow, Trend Micro OfficeScan.

• Level 2 user support - worldwide scope

• Systems administration

• Active Directory administration

• VPN remote access support

• Creation of group procedures

Technical Context: Windows (2K/2K3), Active Directory, WSUS, Exchange 2003, Checkpoint Firewall, SCOM 2007, McAfee EPO.