About Herearii
French
Native or bilingual
English
Fluent
Experience
- Groupama Supports et ServicesNetwork EngineerBANKING AND INSURANCEAugust 2023 - Today (2 years and 10 months)Castelnau-le-Lez, FranceWithin the Groupama Supports & Services Network and Telephony Security Operations team:- Provide support to operations teams on the administration of various telephony and network resources operated by Groupama Supports and Services.- Administer the various network and telephony software components and products.- Ensure the correction of level 2 incidents and escalate incidents for level 3 support when necessary.- Maintain operational relationships with operators and other telecommunications and network providers.- Provide advisory, assistance, information, training, and alert services. Directly intervene on all or part of a project within their domain.- Implement tools ensuring data consistency.- Study, recommend, and implement suitable hardware, tools, and software.- Proactive monitoring management- Change request management- Level 2 Support (Routing, installation, Wifi, Cloud Proxy, SDWAN, TOIP)- Implementation of solutions via Kubernetes- Operator and incident management- Real-Time Support System (7 AM - 7 PM)
- StudiNetwork and Systems AdministratorEDUCATION AND E-LEARNINGJanuary 2023 - June 2023 (5 months)Pérols, FranceEnsure the security and ongoing maintenance of the IS (Software, Networks, Systems, Telephony).Oversee the construction site of the "IT delivery" for the new network core of a new building (+9000m², 100 wifi access points, 50 switches, ISP, FW, 5 patch rooms, 1 server room, multimedia solutions, ...).Benchmark and select service providers and solutions for the new building.Manage the IT and telephony park (approximately 1200 workstations + 250 Servers + Active Devices).Implement industrialization and monitoring solutions (Ansible, LibreNMS, Oxidized).Deploy virtualized servers on vSphere and Azure Cloud (managing access to cloud resources).Plan IS evolution (hardware quotes, intervention scheduling, etc.).Manage and secure VMs and other Azure components (IAM, Exchange, Licensing).
- AGS CloudNetwork and Systems AdministratorTECHJune 2020 - January 2023 (2 years and 7 months)34130 Saint-Aunès, FranceSupport partners on solutions offered by AGS.Administration & monitoring of Datacenter equipment (+250 devices and +400 VMs).Administration of Azure services as a Microsoft partner (Exchange, Entra ID, Licensing, Teams, SharePoint) multi-tenant (+200 tenants).Debug websites hosted in the Datacenter.IT system outsourcing for clients.Migration of messaging systems (IMAP/Zimbra/Exchange/M365).Deployment of servers, infrastructures, or client and internal projects (racking, cabling, VLAN setup, and installation).Monitoring of outsourced backups for internal infrastructure and client services.Level 2 and 3 ticketing support for clients and partners.
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Education
- Professional Bachelor's Degree in Voice and Data System Integration, Computer ScienceIUT de Béziers2015Licence professionnelle Intégration de Système Voix et Données, Informatique
- Associate's Degree, Computer ScienceFaculty of Sciences Montpellier II2015Bac +2, Informatique