Freelancer profile translated to English.

Description

Hello, I am Henry, a passionate service provider with real practical experience from over 10 years in sales, customer service, organization, and content creation.

What distinguishes me from classic freelancers? I bring entrepreneurial spirit, leadership experience, and the ability to implement. I have built companies myself, led teams, created marketing concepts, built social media channels, and lived customer support in the event industry, online marketing, the insurance sector, and branding.

Today, I support companies and self-employed individuals with precisely these topics, so they can save time, stay visible, and focus on their core business.

Industry field of expertise

Languages

German
Native or bilingual
English
Fluent
Croatian
Basic

Workplace preferences

Remote only

Primarily works remotely

ERGO Group AG
General Agency Manager & Entrepreneur
BANKING AND INSURANCE
April 2023 - Today (3 years and 2 months)
Karlsruhe, Germany
Establishment and management of my own general agency with personnel management and organization of four independent sales partners.

Creation and implementation of marketing and social media concepts (Instagram, LinkedIn, Facebook) for customer acquisition and image maintenance.

Project management and process optimization for smooth internal workflows.

Daily use of CRM systems for data maintenance, appointment scheduling, and customer management.

Creation of videos (Premiere Pro) and visual social media content (Canva).
ERGO Hauptagentur
Agency Manager
BANKING AND INSURANCE
February 2021 - April 2023 (2 years and 2 months)
Rastatt, BW, Germany
Responsibility for agency operations, team leadership, recruiting, and onboarding of new partners.

Creation of sales and content presentations.

Social media content creation and community management for new customer acquisition.
Kastro GmbH
Managing Director
RESTAURANTS AND FOOD SERVICE
July 2020 - February 2021 (7 months)
76 Karlsruhe, Germany
Leadership, organization, and management of an event location & gastronomy.

Marketing planning, social media campaigns, event organization.

Team leadership of service and event staff.