Description

Hi there!

I bring over 13 years of experience in organic growth, with a proven track record across industries such as e-commerce, social gaming, and education.

As a freelancer, I’ve supported around 30 companies in reaching their goals through strategic restructuring, community building, and revenue growth initiatives. I specialise in delivering clear, actionable plans that drive measurable results — whether the focus is on cost savings, engagement, or scaling sustainably.

If you're looking for a hands-on growth strategist who balances creative thinking with commercial outcomes — I’d love to connect.

Languages

English
Native or bilingual
Swedish
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Webhallen
Head of Customer Care
E-COMMERCE
April 2025 - Today (1 year and 2 months)
Solna, Sweden
Restructuring the Customer Service department
Expansion of current team
Creation of Sales Support function
Deliverable KPIs; SLA, CSI, FCRE, WFM(TVFA)
Customer Loyalty & Retention
Inferno Online AB,
Chief Growth Officer (CGO)
November 2024 - Today (1 year and 7 months)
Stockholm, Sweden
At Inferno Online I run the strategical development of our gaming centers, including but not limited to:
• Expansion & Daily operations
• Leading and developing the middle management team
• Tech-road map and development
• Data analytics and insights
• Developing partnerships
• B2B- & B2C-sales strategies
SPACE Stockholm,
CSR and Gaming Manager
June 2022 - June 2024 (2 years)
Stockholm, Sweden
I led the operations of our CSR-department, and our commerical B2C-gaming. Responsibilities included P&L for multi-million EUR contracts, marketing, leading a team of over 50 people.