About Henri
French
Native or bilingual
English
Fluent
Spanish
Fluent
Experience
- --Operations ManagerHEALTH AND WELLNESSDecember 2023 - September 2024 (9 months)Paris, FranceTotal management of projects and operationsOperational implementation, client exchanges, venue management, trainer management, budget…Team managementWorkload management and internal resource allocationClient meetingsResponsible for continuous improvement (tools, processes, tech…)Feedback management and Social Impact Measurement (SIM)Medium and long-term vision
- --Operations Manager / Chief Operating ManagerAUTOMOBILEApril 2017 - October 2022 (5 years and 6 months)Paris, FranceSupervision of all operational actions (managerial, partnership, commercial, accounting, legal, digital)Team management (technical and commercial)Diversification of the offer: car concierge, car carriersOpening of Europe zone (Spain, Portugal, Italy, Germany, Belgium, UK)Recruitment and training of professional drivers (document management, technical presentation of conveyed vehicles…)Accounting (client invoicing, driver payroll slips) and claims/defaults controlCreation of the professional transport department and implementation of related processes within the automotive service startupAssistance in the design of the internet platform and legal contractsProspecting/negotiation/retention of clients and partner drivers
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Education
- Master of ScienceEDHEC2016Spécialité Entrepreneuriat et Innovation
- Master of EntrepreneurshipEDHEC2015