About Henintsoa Nasandratra
French
Native or bilingual
English
Conversational
Experience
- Groupe GESCO AssurancesTelesales representativeBANKING AND INSURANCEJanuary 2025 - March 2026 (1 year and 2 months)• Selling health insurance products• Managing outgoing calls / Over 200 calls per day• Advice and customer retention
- Meilleures Taux SantéQuality CoachMEDICALDecember 2021 - November 2024 (2 years and 11 months)Tananarive, Madagascar• Evaluating calls and supporting advisors• Implementing improvement strategies• Monitoring performance indicators (quality, satisfaction)
- Meilleures Taux SantéTelesales representativeBANKING AND INSURANCEMarch 2021 - December 2021 (9 months)Tananarive, Madagascar• Selling health insurance products• Managing outgoing calls / Over 150 calls per day. . Customer satisfaction follow-up
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Education
- - DTSIMGAM Ivandry University2012- DTS